Robert Trout's questions to nCino Inc (NCNO) leadership • Q2 2025
Question
Robert Trout inquired about nCino's strategy for pricing new products like Banking Advisor to drive adoption while still demonstrating significant ROI. He also asked about potential ripple effects on the mortgage business from the NAR commission settlement.
Answer
CEO Pierre Naude explained their approach involves using existing customer data to prove a clear ROI, then offering an attractive introductory price with usage-based upside to encourage adoption. Regarding the NAR settlement, he expressed confidence that nCino's platform is a net positive, as it provides tools to manage new compensation structures and reduces friction in the home buying process, regardless of how agents are paid.