Robert Young's questions to Docebo Inc (DCBO) leadership • Q2 2025
Question
Robert Young from Canaccord Genuity Inc. asked for confirmation on the number of 'Big Five' tech customers and details on the recent expansion win, particularly the decision to displace an internal system. He also sought clarity on the assumptions behind the raised guidance, including the status of large deals, FedRAMP, and net retention trends.
Answer
CEO Alessio Artuffo confirmed this was their second 'Big Five' tech customer, won due to the client's need for a scalable, highly integrable platform to replace an in-house system for a customer experience use case. CFO Brandon Farber stated the guidance increase reflects strong mid-market performance and FX tailwinds, while noting that large enterprise deals and FedRAMP remain upside. Farber also reiterated that net retention should improve in Q3 before a Q4 dip from the AWS contract loss.