Question · Q4 2025
Rodrigo Gastim questioned MercadoLibre's strategy for balancing strong GMV growth in Brazil with margin pressure in 2026, and whether recent market share gains indicate prospects for future operating leverage in the region.
Answer
CFO Martín de los Santos emphasized that margin pressure stems from deliberate investments driving tremendous growth and user experience improvements, particularly in Brazil. He cited record NPS levels and market share gains as validation for these investments, including free shipping, 1P, and fulfillment capacity. He reiterated a long-term perspective, prioritizing capturing opportunities over short-term margin optimization, while remaining confident in the long-term margin trajectory.
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