Ronit Shah's questions to 8x8 Inc (EGHT) leadership • Q1 2026
Question
Ronit Shah of Wells Fargo inquired about any noticeable uptick in migrations from legacy on-premise vendors and also asked about the growth and opportunity set for Rich Communication Services (RCS).
Answer
CEO Samuel Wilson confirmed that challenges at legacy vendors create a tailwind and that the need for cloud-native platforms to leverage AI is driving migrations. Regarding RCS, Wilson reported an acceleration in interest due to its advanced capabilities, noting that 8x8 is carrying traffic in the U.S. and expanding to Europe, viewing it as a significant opportunity for its CPaaS business.