Question · Q4 2025
Rowland Mayor asked if AI accelerates the migration of captive agents to independent agencies, serving as a growth tailwind for TWFG's agency or M&A. He also inquired about the year-over-year margin projection decline, asking how much is due to growth investments versus contingent compensation, and if these investments will continue. Finally, he asked about the margin profile of corporate and MGA businesses and their potential for long-term expansion.
Answer
Gordy Bunch, Founder, Chairman, and CEO of TWFG, affirmed that AI can accelerate captive agent migration, as TWFG offers the necessary infrastructure, technology, and market access. He also noted that subscale independent agencies would likely affiliate with TWFG. Mr. Bunch attributed the margin decline to a blend of public company expenses, technology investments, and a prudent hedging on contingencies due to a softening rate environment. He detailed that corporate stores run 30%-40% margins, and mature MGA programs run 35%-50%, confirming that growth in these segments offers consolidated margin expansion upside.
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