Question · Q4 2025
Ryan Langston sought clarification on Alignment Healthcare's exposure to chart reviews, specifically if total exposure is 1% of HCC value and if unlinked chart reviews constitute an even smaller subset. He also inquired about the potential for MA brokers to evolve into health navigators, as suggested by a non-competitor, and how the payer-broker relationship might change over time.
Answer
Founder and CEO John Kao confirmed that Alignment's total HCC value derived from chart reviews is approximately 1%, with an even smaller subset related to unlinked chart reviews, emphasizing their minimal reliance on this. CFO Jim Head added that the amount is immaterial. Regarding broker relationships, Mr. Kao reiterated their value for beneficiaries and noted CMS's potential interest in a more FMO-like role. He expressed skepticism about competitors' claims regarding the high cost of distribution (4-6% of premiums) and the efficacy of brokers as health navigators.
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