Ryana Kumar

Ryana Kumar asked about the sustainability of the improving total take rate, which was up seven basis points year-over-year, and the factors contributing to this increase.

Answer

CFO Elena Gomez confirmed the team's strong execution, noting the core net take rate was up four basis points and the total take rate up five basis points. She attributed this to small, targeted pricing moves, ongoing COGS optimization, and new products like surcharging. She expressed confidence in driving the take rate up over time through continued cost optimization, digital innovation, and scaling volume.

Ryana Kumar from Oppenheimer asked about the sustainability of Toast's improving total take rate, which was up seven basis points year-over-year, and the factors contributing to this increase.

Answer

CFO Elena Gomez expressed confidence in driving the take rate up over time, attributing the Q3 increase to small, targeted pricing moves, COGS optimization, and new products like surcharging. She emphasized that these levers, combined with scaling volume and digital innovation, would continue to contribute to take rate improvement.