Scot Ciccarelli's questions to Home Depot Inc (HD) leadership • Q2 2025
Question
Scot Ciccarelli requested an update on the incremental sales generated from the Complex Pro efforts and asked about the growth trajectory in markets where these capabilities have been rolled out.
Answer
Chair, CEO & President Ted Decker declined to provide a new incremental sales figure but affirmed the initiative's momentum is reviewed weekly. He described a 'virtuous cycle' driven by an engaged sales force, a step-change improvement in on-time and complete delivery powered by AI, and the early but promising rollout of trade credit. He noted that the acquisitions of SRS and GMS provide critical expertise in operating as a professional wholesale distributor.