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    Scott BergNeedham & Company

    Scott Berg's questions to monday.com Ltd (MNDY) leadership

    Scott Berg's questions to monday.com Ltd (MNDY) leadership • Q2 2025

    Question

    Scott Berg asked if the new AI tools like Magic and Vibe could serve as lead generation functions. He also questioned if the back-half guidance implies a continued prioritization of profitability over growth from lower-end customers.

    Answer

    Co-CEO Roy Mann explained that tools like Monday Magic are indeed a new way to demonstrate value to potential customers. CFO Eliran Glazer stated that the guidance philosophy is consistent with Q1, balancing growth and profitability. He noted they would invest in growth opportunities, such as in performance marketing, should they see a strong recovery and return.

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    Scott Berg's questions to monday.com Ltd (MNDY) leadership • Q1 2025

    Question

    Scott Berg asked for an explanation for the apparent growth deceleration in the European business during the quarter, questioning if it was due to sales execution, FX, or other factors.

    Answer

    CFO Eliran Glazer acknowledged that Europe had shown some weakness over the past year compared to the strength in North America. However, he stated that the situation in the region is now stabilizing and the company is getting a clearer picture, though performance is not yet at the level of North America. He did not attribute the trend to a single factor.

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    Scott Berg's questions to monday.com Ltd (MNDY) leadership • Q4 2024

    Question

    Scott Berg inquired about the 'digital workforce' AI strategy, asking what components of the monday.com platform a customer would need to purchase to make the AI agents work effectively.

    Answer

    co-CEO Roy Mann described the AI agents as a layer on top of the entire Work OS, designed to work across all products to perform powerful, cross-functional tasks. He noted that while monetization plans are not yet finalized, the vision is for a marketplace of agents that leverage the full power of the integrated platform, rather than being tied to a single product purchase.

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    Scott Berg's questions to monday.com Ltd (MNDY) leadership • Q3 2024

    Question

    Scott Berg questioned the driver behind the abnormal quarter-over-quarter increase in R&D spending and asked if the company expects to catch up on its slower sales and marketing hiring in Q4 or if it will persist into 2025.

    Answer

    CFO Eliran Glazer attributed the higher R&D spend to proactive investment in talent for product innovation, including new products, mondayDB, and AI capabilities, which are core to the company's strategy. He stated that sales hiring is expected to rebound in Q4 and that the company plans to ramp up hiring for sales quota carriers in Q4 and into fiscal year 2025.

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    Scott Berg's questions to OneStream Inc (OS) leadership

    Scott Berg's questions to OneStream Inc (OS) leadership • Q2 2025

    Question

    Scott Berg asked about the performance of the North American enterprise business, noting that the prepared remarks had focused more on the commercial segment and CPM Express.

    Answer

    CFO Bill Koefoed confirmed the North American enterprise segment performed well, citing several significant wins mentioned in the script. He highlighted that the multi-product strategy is working effectively, evidenced by strong add-on sales and a 10% year-over-year increase in the average deal size per customer. He also noted new logos continue to make up over 60% of new business.

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    Scott Berg's questions to OneStream Inc (OS) leadership • Q1 2025

    Question

    Scott Berg from Needham & Company asked about the financial uplift from customers adopting multiple use cases for the consumption-priced SensibleAI product.

    Answer

    CEO Tom Shea confirmed there is 'significant upside' and that it represents a 'material opportunity for us in terms of ARR growth.' He explained that demonstrating success with initial use cases encourages customers to explore more, creating a self-fulfilling growth cycle for the product.

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    Scott Berg's questions to OneStream Inc (OS) leadership • Q3 2024

    Question

    Scott Berg of Needham & Company noted the company's strong revenue growth and healthy profitability, asking if the demand environment could support higher investment to grow even faster or if the current level is appropriate.

    Answer

    CEO Tom Shea affirmed that there is an opportunity to invest more to fuel long-term growth. He outlined an expanded product vision encompassing core finance, AI, and operational analytics. He indicated that the company plans to increase investment, particularly in R&D for AI and the core platform, after ensuring the framework for efficient investment is in place.

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    Scott Berg's questions to Dayforce Inc (DAY) leadership

    Scott Berg's questions to Dayforce Inc (DAY) leadership • Q2 2025

    Question

    Scott Berg from Needham & Company inquired about the outperformance of sales from System Integrator (SI) partners, asking about differences in deal sizes, customer segments, and module attachment rates compared to the direct sales channel.

    Answer

    Chairman & CEO David Ossip responded that SI-led sales were up 80% in the first half, driven by the value proposition of Dayforce's single data model for both system consolidation and AI. He noted that full-suite attachment rates are high across all channels, with 93% in Enterprise and 90% in Major Markets, and that SIs are active across all segments, typically implementing the full HCM suite.

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    Scott Berg's questions to Dayforce Inc (DAY) leadership • Q1 2025

    Question

    Scott Berg asked for an update on the increased demand from the larger enterprise segment for HRMS and payroll deals, a trend mentioned on the fourth-quarter call, and how it has developed over the last 90 days.

    Answer

    CEO David Ossip confirmed that the strong demand from the large enterprise segment has continued. He announced that Dayforce signed its largest deal ever in Q1 with a government agency and also secured a full-suite deal with an entertainment company of 61,500 employees. Ossip emphasized that strong sales performance was seen across all segments and geographies, continuing the momentum from Q4.

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    Scott Berg's questions to Dayforce Inc (DAY) leadership • Q4 2024

    Question

    Scott Berg asked about customer response to Dayforce's AI and Copilot strategy and how partners are impacting the sales environment, specifically in relation to the professional services margin improvement.

    Answer

    CEO David Ossip highlighted strong early adoption, with 60 Copilot units sold since its November launch, calling it a key differentiator. Chief Strategy Product and Technology Officer Joe Korngiebel added that upcoming AI agents will expand across the suite. David Ossip confirmed the professional services margin improvement to breakeven for the year is largely due to success with system integrators (SIs) priming implementations, which also positively impacts the sales pipeline.

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    Scott Berg's questions to Dayforce Inc (DAY) leadership • Q3 2024

    Question

    Scott Berg questioned the modest full-year EBITDA guidance raise despite a significant Q3 float revenue beat and asked about the drivers for the operational efficiencies expected in the FY25 guidance.

    Answer

    CFO Jeremy Johnson explained that the company is reinvesting some of the outperformance into strategic initiatives for next year. He stated that 2025 efficiencies will be driven by the same factors as this year: improving recurring gross margins, scaling G&A, and driving productivity in sales and marketing.

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    Scott Berg's questions to Paylocity Holding Corp (PCTY) leadership

    Scott Berg's questions to Paylocity Holding Corp (PCTY) leadership • Q4 2025

    Question

    Scott Berg of Needham & Company inquired about the current demand environment, noting the balance between strong ARPU growth and normalizing customer growth, and asked about the significant quarterly increase in sales and marketing expenses.

    Answer

    Toby Williams, President, CEO & Director, described the demand environment as stable throughout fiscal 2025 and into Q4, with balanced growth in both client units and ARPU. CFO Ryan Glenn attributed the Q4 sales and marketing expense increase to typical year-end timing, including bonus payments, new programs, and hiring to be fully staffed for the new fiscal year.

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    Scott Berg's questions to Paylocity Holding Corp (PCTY) leadership • Q3 2025

    Question

    Scott Berg asked about the shift away from per-employee-per-year (PEPY) pricing for new modules, particularly for the Office of the CFO, and questioned the drivers behind lower-than-expected operating expenses in the quarter.

    Answer

    Executive Chairman Steven Beauchamp clarified that while core HCM products will retain PEPY pricing, new solutions for the CFO will adopt models like per-user or transactional fees to align with buyer expectations in a land-and-expand strategy. CFO Ryan Glenn attributed the strong operating expense control to timing of hiring and non-labor costs rather than any onetime items, noting that overall spend growth remains consistent with the business's trajectory.

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    Scott Berg's questions to Paylocity Holding Corp (PCTY) leadership • Q2 2025

    Question

    Scott Berg from Needham & Company inquired if management's optimistic tone was due to stabilizing deal flow and better payroll forecasting, and also asked about sales hiring plans for calendar year 2025.

    Answer

    President and CEO Toby Williams affirmed their consistent optimism is rooted in their strategic growth plan. Regarding hiring, he mentioned they began the fiscal year with an 8% sales headcount growth, focusing on productivity. Given the stable macro environment and strong selling season, they are confident in their current investment level but remain prepared to hire opportunistically.

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    Scott Berg's questions to Paylocity Holding Corp (PCTY) leadership • Q1 2025

    Question

    Scott Berg inquired about initial observations on the recently acquired Airbase, including the go-to-market strategy, and whether the composition of deals in the current selling season differs from a year ago.

    Answer

    Executive Chairman Steven Beauchamp stated that while it's only been 30 days, the integration thesis for Airbase is strong, with plans to leverage Paylocity's existing go-to-market motion over a 12-18 month integration timeline. President and CEO Toby Williams added that the sales momentum is strong and the mix of new business versus sales to the existing base remains consistent with recent quarters.

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    Scott Berg's questions to Zeta Global Holdings Corp (ZETA) leadership

    Scott Berg's questions to Zeta Global Holdings Corp (ZETA) leadership • Q2 2025

    Question

    Scott Berg asked about customer interest in the new Zeta Answers AI module, its potential impact timeline, and whether business linearity in the quarter was consistent or back-end loaded.

    Answer

    CEO David Steinberg stated that AI products are the 'tip of the spear' driving growth now, with awareness building ahead of a major showcase at Zeta Live. CFO Chris Greiner confirmed that growth was consistent throughout the quarter, not back-end loaded, with broad-based strength across key verticals and customer cohorts. David Steinberg added that market turbulence often accelerates adoption of Zeta's ROI-focused platform.

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    Scott Berg's questions to Klaviyo Inc (KVYO) leadership

    Scott Berg's questions to Klaviyo Inc (KVYO) leadership • Q2 2025

    Question

    Speaking on behalf of Scott Berg, Rob Morelli from Needham & Company asked for feedback on new channels like RCS and WhatsApp, whether interest was broad-based, and the potential impact on gross margins.

    Answer

    Co-Founder and CEO Andrew Bialecki reported broad-based interest in both RCS and WhatsApp across SMB and enterprise customers, as these channels enable richer customer experiences. He noted that while it is still early, he expects the gross margin profile for these channels to be 'somewhat similar' to what Klaviyo currently sees for SMS.

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    Scott Berg's questions to Klaviyo Inc (KVYO) leadership • Q4 2024

    Question

    Scott Berg asked for details on the financial incentives and terms of engagement for the new WooCommerce partnership.

    Answer

    CFO Amanda Whalen confirmed the partnership includes a typical revenue share component but did not disclose specific details. She explicitly stated that there is no equity involved in the deal. The key value, she explained, is being named the 'preferred marketing automation provider' for WooCommerce's four million global merchants, which will drive recommendations and growth.

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    Scott Berg's questions to Klaviyo Inc (KVYO) leadership • Q3 2024

    Question

    Scott Berg of Needham & Company questioned how the recent hires of a new Chief Technology Officer and Chief Product Officer would influence Klaviyo's technology platform and future development.

    Answer

    CEO Andrew Bialecki stated that the new executives bring experience in building 'planet-scale infrastructure.' He expects them to enhance the platform's scalability, reliability, and security, reinforcing Klaviyo's position as a system of record for customer data, and noted the new CPO was a former Klaviyo customer.

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    Scott Berg's questions to Five9 Inc (FIVN) leadership

    Scott Berg's questions to Five9 Inc (FIVN) leadership • Q2 2025

    Question

    Scott Berg from Needham & Company asked how current sales pipeline activity compares to the levels seen in 2021 and early 2022, before the broader industry slowdown.

    Answer

    President Andy Dignan responded that pipeline levels have remained consistently elevated and are comparable to the levels from two years ago. He noted that AI continues to act as a tailwind for pipeline generation and expressed confidence in the health of the pipeline for both new logos and the installed base.

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    Scott Berg's questions to Five9 Inc (FIVN) leadership • Q1 2025

    Question

    Scott Berg of Needham & Company inquired about the subscription revenue outlook for the year, asking if Q1 represented the trough, and sought details on the composition of the company's Rule of 40 target.

    Answer

    President Bryan Lee explained that while specific subscription growth guidance isn't provided, the unchanged total revenue guidance reflects prudence amid macro uncertainty. For the medium-term Rule of 40 target, Lee outlined a model assuming 10-15% revenue growth and a 25-30% adjusted EBITDA margin, driven by subscription gross margin expansion into the deep 70s and overall operating expense leverage.

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    Scott Berg's questions to Five9 Inc (FIVN) leadership • Q4 2024

    Question

    Scott Berg asked if the bookings environment has returned to 'normal' after the 'AI fog' of mid-2024 and inquired about the monetization model for AI agents co-developed with Salesforce.

    Answer

    CEO Michael Burkland stated that while Q4 was better than Q3, the environment is not fully 'normal' due to macro uncertainty. COO Andy Dignan highlighted strong execution on large deals. Regarding Salesforce, Burkland explained that if a partner's AI is used, Five9 monetizes via transcript and voice streams, but often it is Five9's own AI being deployed in these joint solutions.

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    Scott Berg's questions to SPS Commerce Inc (SPSC) leadership

    Scott Berg's questions to SPS Commerce Inc (SPSC) leadership • Q2 2025

    Question

    Scott Berg of Needham & Company asked for a breakdown of the post-2025 high-single-digit organic growth forecast by product area and questioned how the recent tariff macro-environment has impacted customer activity and spending.

    Answer

    CFO Kim Nelson explained that the growth outlook considers varied performance across fulfillment, analytics, and revenue recovery products. CEO Chad Collins added that while retailer activity is strong, suppliers are exhibiting heightened spend scrutiny and slower deal cycles due to macro uncertainty, which has specifically affected analytics and variable fulfillment fees.

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    Scott Berg's questions to SPS Commerce Inc (SPSC) leadership • Q3 2024

    Question

    Scott Berg inquired about the current demand environment, how the quarter progressed against expectations, the outlook for net new business, and the anticipated investment cadence for 2025.

    Answer

    Executive Chad Collins described the demand environment as positive, with a strong pipeline of community programs. He noted that recent programs had a higher mix of existing customers, driving wallet share growth, a trend he expects to continue as the product portfolio expands. Executive Kimberly Nelson confirmed that comprehensive 2025 guidance would be provided in Q4 and reiterated the long-term targets of 15-25% adjusted EBITDA growth and continued investment in the business.

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    Scott Berg's questions to Freshworks Inc (FRSH) leadership

    Scott Berg's questions to Freshworks Inc (FRSH) leadership • Q2 2025

    Question

    Scott Berg asked for details on the new global partner program, which touched over one-third of ARR, inquiring about its long-term contribution potential, its relative strength in EX versus CX, and any differences in deal characteristics.

    Answer

    CEO Dennis Woodside stated that the partner impact is evenly distributed across both CX and EX. He expects the partner-touched portion of the business to grow, noting that new global system integrator (GSI) partnerships are generating larger deal pipelines with significant expansion opportunities, particularly in markets like the UK.

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    Scott Berg's questions to Freshworks Inc (FRSH) leadership • Q1 2025

    Question

    Scott Berg of Needham & Company questioned the recent changes to the global partner program and sought clarification on the significant sequential step-down in the Q2 operating margin guidance.

    Answer

    CEO and President Dennis Woodside detailed that the partner program shifted to a more standard transfer pricing model at partners' request, enabling them to build services and price more flexibly. COO and CFO Tyler Sloat attributed the Q2 margin dip to the timing of annual merit-based compensation increases and certain expenses being pushed from Q1 into the latter half of the year.

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    Scott Berg's questions to ServiceTitan Inc (TTAN) leadership

    Scott Berg's questions to ServiceTitan Inc (TTAN) leadership • Q1 2026

    Question

    Scott Berg of Needham & Company asked about the potential to expand into new, non-stated trades, citing a customer in the glass industry as an example.

    Answer

    President Vahe Kuzoyan acknowledged that a broader set of verticals could likely use ServiceTitan but stressed the company's strategic focus. He explained that to ensure customer success and proper resource allocation, they proactively concentrate on priority areas rather than chasing opportunistic deals in non-focus trades.

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    Scott Berg's questions to ServiceTitan Inc (TTAN) leadership • Q4 2025

    Question

    Scott Berg asked about the expected impact of shifting Customer Success Manager (CSM) priorities to drive expansion and whether the growth playbook for the roofing trade is a direct replication of other verticals.

    Answer

    CEO Ara Mahdessian explained the CSM strategy aims to create natural conversations about Pro Products when helping customers improve core business metrics. He also noted that while the general sales and marketing playbook applies to roofing, unique workflows like measurements and procurement required specific product and service adjustments.

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    Scott Berg's questions to ServiceTitan Inc (TTAN) leadership • Q3 2025

    Question

    Scott Berg asked which of the company's growth vectors is most exciting in the near term and how growth investment priorities might change in fiscal '26 compared to '25.

    Answer

    CEO Ara Mahdessian and President Vahe Kuzoyan highlighted continued focus on two main vectors: achieving market-standard status in newer segments like commercial and roofing, and driving adoption of Pro products. CFO Dave Sherry stated that the FY26 investment strategy will remain consistent, prioritizing R&D with minimal leverage, while seeking leverage from S&M and cost of revenue. He reiterated the focus on incremental margins, which will be impacted by public company costs in FY26 but are targeted at 25% long-term.

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    Scott Berg's questions to Workday Inc (WDAY) leadership

    Scott Berg's questions to Workday Inc (WDAY) leadership • Q1 2026

    Question

    Scott Berg of Needham & Company asked how the release of new AI agents is impacting the length of sales cycles.

    Answer

    CEO Carl Eschenbach stated that for existing customers, the new AI agents are actually accelerating sales cycles, enabling opportunities to be created and closed within a single quarter. For net new customers, he does not believe it is elongating sales cycles. He reiterated that customers are betting on Workday for their AI strategy due to the platform's integrated data and workflow, viewing AI as 'built-in, not bolted on.'

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    Scott Berg's questions to Workday Inc (WDAY) leadership • Q1 2026

    Question

    Scott Berg of Needham & Company, LLC asked how the introduction of new AI agents is impacting the length of sales cycles.

    Answer

    CEO Carl Eschenbach explained that for sales into the existing customer base, the AI agents are actually accelerating sales cycles, enabling opportunities to be closed within a single quarter. For net new customers, he stated that the AI offerings are not elongating sales cycles, as customers view investing in Workday as a strategic bet on their AI future due to the platform's integrated data and workflow.

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    Scott Berg's questions to Global-E Online Ltd (GLBE) leadership

    Scott Berg's questions to Global-E Online Ltd (GLBE) leadership • Q1 2025

    Question

    Scott Berg inquired about the potential impact of the U.S. de minimis rule change, specifically what portion of the 12% of GMV inbound to the U.S. is affected, and asked what will be done to accelerate merchant adoption of the Shopify Managed Markets Pro solution.

    Answer

    Co-Founder and President Nir Debbi clarified that of the 12% of GMV inbound to the U.S., about 30% originates from China/Hong Kong, with the vast majority falling under the de minimis threshold, making the total affected GMV around 3%. CEO Amir Schlachet explained that future releases of Managed Markets will be more seamless and aligned with a merchant's domestic store operations, which is expected to drive broader adoption over time.

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    Scott Berg's questions to Global-E Online Ltd (GLBE) leadership • Q3 2024

    Question

    Scott Berg asked about the composition of bookings year-to-date, specifically if there's a shift in how new customers are launching, and questioned the reason for the sequential decline in G&A expenses.

    Answer

    Executive Nir Debbi confirmed record-level bookings, highlighting a trend of large enterprises like Harrods and Manchester United launching with their entire global and even domestic e-commerce operations. CFO Ofer Koren explained that the Q3 G&A decline was due to some one-off expenses in Q2, and that the average of Q2 and Q3 should be considered a more representative run-rate going forward.

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    Scott Berg's questions to Braze Inc (BRZE) leadership

    Scott Berg's questions to Braze Inc (BRZE) leadership • Q4 2025

    Question

    Scott Berg of Needham & Company asked about the benefits of the vertical-specific R&D focus, particularly with Shopify, beyond just technology streamlining.

    Answer

    CEO Bill Magnuson detailed that the vertical focus accelerates time-to-value for customers, simplifies new use case adoption, and enhances the effectiveness of BrazeAI. By standardizing data models for industries like retail, Braze can deploy more effective, constrained machine learning models that improve marketer productivity for common workflows.

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    Scott Berg's questions to Braze Inc (BRZE) leadership • Q3 2025

    Question

    Scott Berg asked if former Braze users who bring the platform to new companies exhibit different buying behaviors. He also inquired about the future balance between growth and profitability now that Braze is reaching non-GAAP profitability.

    Answer

    CEO Bill Magnuson explained that these deals show greater velocity due to less required education, though the purchasing patterns are similar. CFO Isabelle Winkles reiterated that the company will adhere to the financial framework from its Analyst Day, balancing growth with profitability and reinvesting for high ROI, rather than pursuing growth at all costs.

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    Scott Berg's questions to Braze Inc (BRZE) leadership • Q2 2025

    Question

    Scott Berg asked about early observations on buyer behavior following the recent change to a flexible credit strategy for premium messaging platforms and its impact on channel expansion.

    Answer

    CEO Bill Magnuson reported that the new credits model has been well-received by customers after some initial noise. He highlighted it as a 'win-win-win' that simplifies the launch of new channels like RCS, makes purchasing more aligned with actual usage, and provides customers more ways to use their entitlements over the contract term, which should create a healthier position for the company.

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    Scott Berg's questions to UiPath Inc (PATH) leadership

    Scott Berg's questions to UiPath Inc (PATH) leadership • Q4 2025

    Question

    Scott Berg inquired about the mix of cloud ARR growth, asking how much comes from migrations versus net new business. He also asked whether customers are starting with small agent pilots or making larger, initial deployments.

    Answer

    COO & CFO Ashim Gupta explained that cloud ARR growth is driven by both new logos starting on the cloud and existing customers migrating to access faster innovation. CEO Daniel Dines responded that while the vast majority of customers begin with small proofs-of-concept for agents, a few enthusiastic customers have already moved to large deployments.

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    Scott Berg's questions to UiPath Inc (PATH) leadership • Q2 2025

    Question

    Scott Berg inquired about the composition of deals driving the 65% growth in cloud revenue and how the focus on cloud-based use cases for the remainder of the year compares to previous periods.

    Answer

    CFO & COO Ashim Gupta attributed the consistent, strong cloud growth to increasing customer awareness and readiness to migrate. He noted that the value of moving to the cloud is enhanced by products like Communications Mining and Document Understanding. While UiPath maintains a 'cloud-first' mindset in its product releases, it remains committed to providing flexible choices to be customer-centric.

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    Scott Berg's questions to BILL Holdings Inc (BILL) leadership

    Scott Berg's questions to BILL Holdings Inc (BILL) leadership • Q2 2025

    Question

    Scott Berg asked about the company's previously stated goal to reaccelerate core revenue growth to 20% by year-end and whether Q2 results affected confidence in that target. He also asked if the guidance included any incremental macro-related caution.

    Answer

    CEO René Lacerte affirmed his excitement and confidence in achieving the growth target, pointing to positive early signs from strategic initiatives. CFO John Rettig stated there was no change in their cautious macro view and that no explicit new caution was factored into the guidance, though they are monitoring the environment closely.

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    Scott Berg's questions to BILL Holdings Inc (BILL) leadership • Q4 2024

    Question

    Scott Berg asked for more details on the early performance of the new invoice financing product and its expected business impact. He also inquired about customers using both AP and Spend & Expense solutions, asking if the synergy results in benefits beyond just improved retention.

    Answer

    CEO René Lacerte stated that the invoice financing product is in its early days but shows strong initial adoption and repeat usage, positioning it as a key future driver of ad valorem revenue. Regarding platform synergy, Lacerte confirmed that for joint customers, "1+1 is more than 2," citing not only better retention but also increased platform usage, especially in card payments, which aligns with market demand for unified solutions.

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    Scott Berg's questions to Doximity Inc (DOCS) leadership

    Scott Berg's questions to Doximity Inc (DOCS) leadership • Q2 2025

    Question

    Scott Berg asked about key learnings from the initial rollout of the client portal, particularly regarding pricing dynamics and potential future adjustments.

    Answer

    CEO Jeff Tangney stated that while it's too early for a deep pricing analysis, the portal provides more granular levers for add-on packages. He emphasized that a key learning has been the success of the agency partnership strategy, which has improved alignment and positioned Doximity as a valuable partner to agencies, rather than a competitor.

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