Question · Q4 2025
Scott Henry asked about the lower number of pipeline ads (676) in the quarter, questioning if it was an aberration, indicative of higher quality ads, or expected to bounce back. He also inquired about the pipeline dropout rate, which he calculated to be around 40% and higher than previous quarters. Lastly, he sought clarification on the strong gross margins (68%-69%) in the quarter, asking if this could be a new baseline and how high they could potentially go.
Answer
David Henry, CFO, attributed the lower pipeline ads in Q4 to a company shutdown for approximately nine days and fewer weeks in the quarter, emphasizing the expectation for MyoConnect to generate more ads at a reduced cost. Regarding the pipeline drop rate, Mr. Henry confirmed it was higher, largely due to Medicare Advantage patients accumulating in the pipeline and facing authorization denials. Paul Gudonis, Chairman and CEO, added that referring therapists are increasingly sending Medicare-qualified patients, which should improve approval rates. For gross margins, Mr. Henry noted that Q1 margins would likely be lower due to seasonality but projected an increase throughout 2026, aiming for the 70% range by year-end, driven by higher volume, lower COGS (including a $400-$500 reduction per unit from the new mobile app), and a 2% Medicare price increase.
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