Question · Q4 2025
Scott Mushkin asked about the pressure on units, specifically if it impacts certain categories, departments, or attribute-based items more than others, and how this affects margin mix. He also inquired how value creation strategies inform changes across different parts of the store.
Answer
CEO Jack Sinclair confirmed seeing unit effects in categories with significant inflation like coffee and meat, and in produce due to volatile pricing and customers being careful with 'shrink.' He noted that their elasticity model helps address pricing. President and COO Nick Konat added that there isn't significant mix pressure from sales movement, and the biggest unit challenge comes from less engaged customers (acquired last year) rather than core customers.
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