Scott Schoenhaus's questions to Alight Inc (ALIT) leadership • Q3 2024
Question
Scott Schoenhaus asked about the drivers of future growth, specifically the mix between new logos and customer expansions, and sought more detail on margin expansion opportunities from operational efficiencies like increased digital enrollment.
Answer
CEO David Guilmette explained the focus is on growing Annual Recurring Revenue (ARR) through both new logos and expanding relationships with their existing Fortune 500 client base. CFO Jeremy Heaton added that margin expansion towards the 28% midterm target is supported by technology-driven efficiencies, such as a 35% increase in mobile enrollment, and the ongoing work with AlixPartners to streamline the operating model.