Siti Panigrahi's questions to Nice Ltd (NICE) leadership • Q2 2025
Question
Siti Panigrahi inquired about the recent dip in cloud gross margin below 70%, its expected future trend, and the primary drivers for the guided 50 basis point operating margin expansion for the year.
Answer
CFO Beth Gaspich explained that the lower cloud gross margin was an intentional, planned investment to accelerate growth, particularly in international markets and go-live timeframes. She anticipates the cloud gross margin will be relatively flat in the near term but expects operating leverage in the second half of the year from reduced marketing spend and the company's proven ability to drive efficiency, which will support margin expansion over time.