Question · Q1 2026
Sohrab Movahedi asked Sona Mehta if the current efficiency ratios and ROEs in Canadian Personal and Commercial Banking represent the peak performance, or if there's further room for improvement, especially given the traction on AI.
Answer
Sona Mehta, Executive Vice President and Real Estate Secured Lending of Canadian Personal Banking, TD Bank, confirmed the Investor Day targets for efficiency ratio and ROE in the 40% range. She highlighted AI's increasing role in driving efficiency, citing the RESL pre-adjudication process as an example, reducing processing time from 15 hours to minutes. Raymond Chun, CEO, added that the benefits from AI could exceed the initial $1 billion target, seeing significant scaling potential across business lines and potential upside to enterprise ROE and EPS guidance.
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