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    Steven RalstonZacks Investment Research

    Steven Ralston's questions to U-Haul Holding Co (UHAL) leadership

    Steven Ralston's questions to U-Haul Holding Co (UHAL) leadership • Q1 2026

    Question

    Steven Ralston from Zacks Small Cap Research inquired about the long-term growth potential of the U-Box segment, asking for an estimate of how much of its potential has been realized and its current penetration across U-Haul's location network.

    Answer

    Samuel Shoen, Vice Chairman & U-Box Project Manager, responded that it is too early to quantify the full potential but expressed optimism that U-Box could eventually be as large as the traditional U-Haul business. He stated that U-Box is in its infancy and is available at approximately 5-10% of total outlets (including dealers) and about half of company-owned stores, emphasizing that the build-out is still in its early stages even in major markets.

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    Steven Ralston's questions to U-Haul Holding Co (UHAL) leadership • Q3 2025

    Question

    Steven Ralston from Zacks Investment Research asked about the drivers of strong revenue growth, the effectiveness of cost controls, the sustainability of the record self-storage development pipeline, and the dynamics of the U-Box business, particularly the growth in storage versus rentals.

    Answer

    Chairman Edward Shoen confirmed a favorable pricing environment but stressed a focus on value for customers amidst rising costs. He noted that cost control measures have a delayed impact on financial results and that the current pace of storage development is likely unsustainable. CFO Jason Berg added that recent storage growth was boosted by acquisitions and the completion of ground-up projects. Executive Samuel Shoen highlighted that the company is improving its ability to market the U-Box product's versatility for storage, which he sees as its most exciting long-term potential.

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    Steven Ralston's questions to U-Haul Holding Co (UHAL) leadership • Q2 2025

    Question

    Steven Ralston inquired about the sustainability of recent improvements in the self-moving rental business and asked for an outlook on the deteriorating year-over-year rate gains in the self-storage segment.

    Answer

    Chairman Edward Shoen responded that he does not foresee significant changes in the moving rental business over the next two quarters, noting that while a new trailer model is forthcoming, he remains uncertain about a broader market pickup. Regarding self-storage, Shoen attributed weaker rate gains to the company adding new units faster than it can fill them and to aggressive industry-wide promotions. He expressed confidence that U-Haul would outperform peers long-term but was hesitant to predict a near-term return to double-digit growth.

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