Suresh Ganapathy's questions to HDFC Bank Ltd (HDB) leadership • Q1 2025
Question
Suresh Ganapathy inquired about HDFC Bank's ability to meet its priority sector lending (PSL) obligations without impacting margins and sought an update on the long-term cost-to-income ratio target and the progress of the HDFC One app.
Answer
CFO Srinivasan Vaidyanathan noted that the bank's PSL compliance has improved year-over-year. Executive Director Sashidhar Jagdishan reaffirmed the long-term goal of a 30% cost-to-income ratio, stating that current stability is commendable amidst strategic investments. He added that progress on cross-selling via digital platforms is steady, with notable success in onboarding home loan customers to primary banking services.