Question · Q1 2026
Taryn asked about the progress of telcos in accelerating and simplifying their AI journeys, specifically inquiring about the pipeline's development and any emerging new opportunities for Amdocs in this space.
Answer
Shuky Sheffer, President and CEO, explained that while Amdocs has been active in developing specific GenAI use cases for customers (e.g., call centers, retail), the new AOS represents a shift from opportunistic to a more holistic and strategic value proposition. He noted that customers are currently engaged in many Proof of Concepts (POCs) and are seeing some value, but emphasized that the industry is still in the very early stages of leveraging generative AI.
Ask follow-up questions
Fintool can predict
DOX's earnings beat/miss a week before the call