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CFO Beth Gaspich clarified that AI remains the key growth engine, with ARR growth accelerating to 42%. She stated that the core organic CX and Financial Crime and Compliance businesses are healthy and performing as expected, with underperformance concentrated in the LiveVox business. Regarding NRR, she does not forecast the metric but expects it to remain healthy and at comparable levels without a material change.

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CFO Beth Gaspich responded that AI is the key cloud growth driver and that the core organic CX and FCC businesses are performing as expected. She identified the underperformance as primarily related to the LiveVox business. Regarding NRR, she does not anticipate a material change due to LiveVox but noted the metric is not formally forecasted and can fluctuate.

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Co-CEO Eran Zinman attributed the CRM's ACV growth of over 20% YoY primarily to seat expansion and larger initial customer lands. CFO Eliran Glazer explained that the increase in stock-based compensation was seasonal, driven by the company's annual equity refresh grants for existing employees which occurs in Q2, as well as grants for new strategic hires.

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Co-CEO Roy Mann described MCP as a new and exciting way for LLMs to interact with the platform, enhancing its openness for developers and customers. Co-CEO Eran Zinman followed up by stating that the company has not seen any changes in the competitive environment or in its win rates across any market segment.

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CFO Nitesh Sharan detailed four auto revenue streams and noted that while tariffs have a secondary impact, AI investment remains high. CEO Keyvan Mohajer clarified that Voice Commerce currently has an indirect revenue impact by driving adoption in Pillars 1 and 2. He stated that direct revenue contribution will be reported once the solution goes live at scale, which he noted is expected "very soon."

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CEO Keyvan Mohajer explained that automotive POCs can be executed quickly, especially with existing partners, and that the new voice commerce vision is accelerating interest from new OEMs. CFO Nitesh Sharan added that ramp times vary by vertical. Regarding the energy deal, Nitesh noted it is a multi-year contract with accelerated cash collection, while Keyvan highlighted it as a key proof point of their strategy to expand into new repeatable verticals beyond restaurants.

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CFO Matt Steinfort confirmed that the year-over-year growth rate for the core cloud business continues to improve and accelerate. Regarding NDR, he explained that there is not much impact from AI yet because many AI customers are new to the platform and have not been in the cohort long enough (13+ months) to be included in the NDR calculation. This represents a future benefit.

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CEO Padmanabhan Srinivasan highlighted the rapid market shift toward AI inferencing, which now constitutes the majority of DigitalOcean's AI revenue. He noted that the new Atlanta data center, which recently came online, enabled them to win a large deal they previously couldn't have. This success accelerated their strategic thinking about positioning for growth in 2026 and beyond, prompting the exploration of new financing structures.

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CEO Sanjay Mirchandani stated that Commvault is taking market share due to its technology leadership, expanding partner ecosystem, and ability to solve complex hybrid and multi-cloud problems, which encourages customer consolidation. CFO Jen DiRico clarified that the SaaS outlook reflects the organic strength of the business and platform demand, not a change in the competitive environment.

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CFO Michelle Chang stated that churn in the enterprise segment continued to see year-over-year improvement, suggesting downsells are not a worsening trend. Regarding the 10% revenue target for CCaaS, she did not provide a specific timeline but pointed to new disclosures on customer count, Elite SKU mix, and its triple-digit million ARR as signs of strong momentum.

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CEO Eric Yuan expressed confidence in Contact Center's momentum, driven by the on-prem to cloud migration trend. CFO Michelle Chang noted that Workvivo's strong growth is durable, coming from both Meta migrations and organic demand, and she expects the positive trends to continue into FY26.

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CFO Mike McLaughlin explained that the uplift multiple is being intentionally managed down to that range to address a larger portion of the installed base, as the lifetime value of these customers is highly attractive. He noted the Q1 outperformance was not significant and the full-year expectation remains in the guided range. The growth in $1M+ customers is a direct result of large enterprise customers expanding their usage, reflected in the 20% YoY growth in average cloud ARR per customer.

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President Bryan Lee noted the 10-15% target reflects ongoing investments and that consumption-based AI pricing will become a larger part of the revenue mix. Executive Michael Burkland added that the transcript stream API is increasingly important for strategic partnerships, as it allows Five9 to monetize its data even when partners use their own AI, creating a distinct growth factor.

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COO Andy Dignan noted that sales cycles are improving as the 'AI fog' lifts and the team effectively demonstrates ROI. CEO Michael Burkland highlighted the new Google Cloud Marketplace partnership as a 'game changer' that simplifies procurement and provides significant leverage, stating the company will continue to utilize the ecosystem for growth.

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