Thomas Chong's questions to Dingdong (Cayman) Ltd (DDL) leadership • Q2 2025
Question
Thomas Chong of Jefferies inquired about the progress and outcomes of Dingdong's '4Gs strategy' (good users, good products, good services, and good mindshare) following its first six months of implementation.
Answer
Founder and CEO Changling Liang detailed the strategy's success, highlighting a comprehensive restructuring of product development divisions and a shift in performance metrics away from GMV towards quality indicators. Mr. Liang noted that 'good users' now constitute nearly 30% of users and 58% of GMV, with a high repurchase rate of at least eight orders monthly. He also stated that 'good products' now represent 40% of SKUs and contribute to 47% of GMV, demonstrating significant growth since the strategy's launch.