Question · Q4 2025
Thomas Gallagher asked about the outlook for Specialty Benefits, specifically the dental underwriting loss ratio for the first half of 2026, considering strong Q4 2025 results and rate increases. He also questioned how Principal Financial Group achieves such a strong free cash flow conversion rate (92% in 2025) despite pivoting towards more general account business in RIS, which is typically more capital-intensive.
Answer
Amy Friedrich, President of Benefits and Protection, explained that dental pricing changes and network optimization efforts will drive further improvement in the loss ratio, with more impact expected in 2026 than in 2025, targeting the high 60s long-term. Deanna Strable, CEO, and Joel Pitz, CFO, attributed the strong free cash flow to a strategic refocus on capital-efficient businesses and disciplined capital deployment. Joel clarified that while 92% was reported, the run-rate free capital flow conversion was closer to 85% due to technicalities, and the company remains confident in its 75%-85% target.
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