Question · Q3 2025
Tom Fitzgerald from TD Cowen Inc. asked about the reliability and time on wing of JetBlue's A220 fleet and its implications for 2026 planning. He also inquired about JetBlue's strategy for technology in distribution and levers to drive more direct channel sales.
Answer
Ursula Hurley, CFO of JetBlue Airways, acknowledged some reliability challenges with the A220 fleet, which JetBlue is addressing with Airbus Canada. However, she noted that the impact on 2026 capacity growth is less significant than new aircraft deliveries and the return of grounded aircraft. Marty St. George, President of JetBlue Airways, highlighted that JetBlue already achieves three-quarters direct bookings with strong penetration and selective OTA partnerships. He mentioned the ongoing implementation of NDC technology, expressing excitement for its potential to enable continuous pricing, which he believes will optimize demand curves through both price adjustments.