Tom Sykes's questions to Haleon PLC (HLN) leadership • H1 2025
Question
Tom Sykes from Deutsche Bank AG requested a breakdown of U.S. volume headwinds between retailer destocking and channel shift to online. He also asked why similar inventory pressures are not expected in other regions like Europe, and whether the shift to e-commerce impacts operating margins.
Answer
CEO Brian McNamara explained that while channel shift is a factor, the bigger impact is broad inventory pressure across U.S. retailers, particularly in the drug channel, due to the tough economic environment. He contrasted this with Europe, where pharmacies carry very low inventory levels, making the dynamic different. He stated that the margin profile of the e-commerce channel is relatively similar to others and is factored into the company's overall guidance.