Question · Q3 2026
Tomer Zilberman asked about pricing agentic solutions as an extension of per-seat licenses, concerns about customer seat count reductions, and how potential headcount reductions might be offset by agentic upsell opportunities.
Answer
CEO Todd McKinnon explained that agentic products are priced per agent, similar to current per-user pricing, offering flexibility for various human-to-agent relationships. President and COO Eric Kelleher stated that while they are monitoring global workforce changes, they are not currently experiencing a material headwind from seat reductions. He expressed confidence that the customer identity and agentic identity businesses would offset any potential impact, viewing the industry shift as a net upside for Okta by addressing the urgent need for securing agentic identity.
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