Question · Q3 2025
Tommy Moll asked about the repair versus replace dynamic, the performance of non-equipment business relative to equipment, and potential price elasticity among homeowners. He also inquired about Watsco's expectations for Q4 equipment business, referencing Carrier's reported distributor movement.
Answer
Paul Johnston (EVP, Watsco Inc) explained the repair and replace dynamic varies by dealer and geography. Aaron J. Nahmad (President, Watsco Inc) clarified non-equipment as parts and supplies, noting its limited impact on replacement market discussions and emphasizing consumer spending on homes. Albert Nahmad (Chairman and CEO, Watsco Inc) acknowledged Q4 softness. Rick Gomez (VP of Corporate Development, Watsco Inc) clarified that Carrier's reported declines were in unit volumes, not sales dollars, and highlighted Watsco's focus on controllable factors like customer service, margins, and technology amidst market volatility.