Unknown Analyst's questions to Dynatrace Inc (DT) leadership • Q2 2025
Question
An analyst from Jefferies asked about go-to-market changes for accounts below the Global 500 segment, including rep-to-account ratios. They also inquired about customer feedback on the DPS model, especially from large spenders, and its impact on new logo landing sizes.
Answer
CFO Jim Benson detailed that the rep-to-account ratio for top-tier accounts was reduced to 4-5, while the model for other segments remains largely unchanged, with an increased reliance on partners for penetration. CEO Rick McConnell added that DPS adoption has been strong, now covering 30% of customers and 50% of ARR, and drives approximately double the consumption growth compared to legacy models. Benson confirmed that about 70% of new logos land with DPS, with no material impact on the average land size.