Vanessa Formica's questions to Global Business Travel Group Inc (GBTG) leadership • Q4 2024
Question
Vanessa Formica of UBS asked about the pace at which the growing volume of new SME wins is translating into actual transaction value, noting that SME travel budgets can be more volatile than those of larger corporations.
Answer
CEO Paul Abbott acknowledged the encouraging trend in SME new wins, particularly from the large unmanaged segment. He stated that a key focus for the company is to accelerate the implementation of these wins to translate them into transaction growth more quickly, and he expressed optimism that the impact will become more visible in the second half of 2025.