Wei Xiong's questions to Trip.com Group (TCOM) leadership • Q2 2025
Question
Wei Xiong from UBS Group AG asked for an assessment of the current competitive landscape, noting JD's entry into the market and other strategic moves by OTAs, and the anticipated impact on the business.
Answer
CFO Cindy Wang reiterated that Trip.com's strategy is to focus on its core strengths: excellent service and comprehensive product offerings. She stated the company does not support pure price competition, as it doesn't serve customers well in the long run. This focus on quality has been their successful strategy for 25 years and will continue to be their focus for winning customer loyalty.