Will's questions to Openlane Inc (KAR) leadership • Q1 2025
Question
Will, on behalf of Bob Labick at CJS Securities, asked for color on the key measures being taken to gain share in independent dealer volumes, whether sales force expansion is paused due to tariffs, and the key learnings from the single platform integration.
Answer
CEO Peter Kelly stated that the go-to-market investments from mid-2024 are performing well and that the company will continue to make appropriate investments, not held back by tariff uncertainty. Regarding the platform integration, he highlighted key learnings such as accelerated dealer-to-dealer growth, improved customer NPS scores, and increased brand awareness, noting that dealers are now explicitly calling OPENLANE their preferred marketplace.