Will Kirkness's questions to Rentokil Initial PLC (RTO) leadership • H1 2025
Question
Will Kirkness from Bernstein requested metrics on satellite stores, commented on the ambitious 85% U.S. retention target, and asked about the price component of the weak Hygiene & Well-being organic growth.
Answer
CEO Andy Ransom declined to give specific satellite metrics but noted they are low-cost and become profitable with positive local reviews. He clarified 'towards 85%' retention is an aspiration, and attributed weak Hygiene performance to tough comps, an unwind of COVID-related contracts in the Pacific, and issues in the UK.