William Charters's questions to Regis Corp (RGS) leadership • Q3 2025
Question
William Charters of Sabal Capital Management asked for clarification on the accounting for the Alline acquisition and its impact on company-owned EBITDA, inquired about the drivers behind the quarterly store count decline, questioned the same-store sales lift from remodels, and sought details on capital allocation priorities for the company's growing cash balance.
Answer
CFO Kersten Zupfer confirmed that the Alline acquisition shifts revenue from franchise royalties to company-owned salon EBITDA. President and CEO Matthew Doctor explained that the modest Q3 Alline contribution was due to integration timing, wage pressures, and weather, with strategic changes implemented at the end of March showing positive April results. He noted store closures are proceeding as expected and will lessen in magnitude, with formal guidance being considered for future quarters. Doctor also mentioned that while remodels have shown a modest 5% lift at SmartStyle, targeted corporate remodels have yielded over 20% sustained price increases, a theory they will explore further. Regarding capital, he prioritized contractually obligated debt paydown, maintaining liquidity, and then funding high-ROI internal growth initiatives, ruling out broad franchisee acquisitions for now.