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    William Chiu

    Research Analyst at RBC Capital Markets

    William Chiu is an Equity Research Analyst at RBC Capital Markets, focusing on the analysis of public companies within diversified industries. He covers firms such as ADT, providing insights on the macroeconomic environment and its impact on sector performance. Chiu has a quantitative and analytical background, having previously served as a Quantitative Finance Analyst at Bank of America, and holds an M.S. in Analytics from Northwestern University along with a B.A. in Economics from UC Berkeley and the Financial Risk Manager (FRM) credential. He is recognized for his analytical expertise and holds relevant securities certifications, with a consistent track record of delivering detailed, data-driven investment research to institutional clients.

    William Chiu's questions to ADT (ADT) leadership

    William Chiu's questions to ADT (ADT) leadership • Q2 2025

    Question

    William Chiu of RBC Capital Markets inquired about ADT's view on the current macro environment and its effect on client behavior. He also requested more color on the key learnings from the State Farm partnership that are informing its redesign.

    Answer

    CEO Jim DeVries characterized the business as resilient, noting that while lower relocation is a headwind for gross adds, it's a tailwind for retention. He mentioned a modest increase in non-pay cancellations. On State Farm, DeVries reiterated the core thesis that monitored devices can mitigate insurance claims and that the new strategy will focus on movers, using a partner with digital expertise to drive volume.

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