Yang Liu's questions to Trip.com Group (TCOM) leadership • Q2 2025
Question
Yang Liu of Morgan Stanley asked about the potential business impact of a competitor, Yuni Trip, launching a new feature that supports direct airline sales.
Answer
CFO Cindy Wang responded by emphasizing the large size of the travel market, which has always seen new entrants. She stated that Trip.com's strategy remains focused on providing excellent service and comprehensive products, such as its global SOS program and 24/7 support, to build customer confidence and loyalty, rather than engaging in pure price competition.