Yi Chen's questions to Bionano Genomics (BNGO) leadership • Q2 2025
Question
Yi Chen asked for clarification on the eight systems that were brought back during the quarter, inquired about the expected return or attrition rate for newly placed systems, and sought details on how the new second Category I CPT code differs from the first and how it will facilitate reimbursement.
Answer
CEO Eric Holmlin clarified that the returned systems were primarily from reagent rental programs involving research-oriented labs, not from the core 'routine use' customer group. He stated it is premature to provide a return rate for the new cohort of customers under the current strategy but expects it to be very low. Dr. Holmlin explained that having two separate CPT codes for hematologic malignancies and constitutional genetic disorders is beneficial as they are distinct applications with different workflows and supporting literature, which could potentially lead to different reimbursement pricing.