Question · Q2 2026
Young Li from Jefferies asked about Accuray's new growth initiatives, including solutions-oriented service offerings and structured distributor partnerships, seeking insight into potential disruptions, expected timelines for results, and the current capital expenditure environment for hospital customers across the U.S., China, EU, and other key emerging markets.
Answer
Steve La Neve, President and CEO of Accuray, detailed the service programs (Select, Advantage, Optimum) aimed at comprehensive offerings beyond break-fix, including training, quality support, and data management, expecting steadier top-line growth. He also described a tiered, pay-for-performance model for distributors, emphasizing the importance of channel partners in 81 countries. Regarding CapEx, Steve La Neve stated that Accuray sees no downward shifts in hospital CapEx, but rather increases and opportunities for equipment purchases or leases globally.
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