Yuan Liao's questions to Full Truck Alliance Co Ltd (YMM) leadership • Q2 2025
Question
Yuan Liao from CITIC Securities Company inquired about the operational changes and user behavior shifts following the August 1st adjustment to the freight brokerage service, and its future financial outlook.
Answer
Simon Chong Cai, Chief Financing & Investment Officer, stated that the company increased the freight brokerage service fee to 10-11% to offset the cancellation of government grants. Operationally, the focus has been on customer communication and retention, with early observations showing user retention is in line with expectations. He believes the adjustment will have limited impact on other services and will ultimately optimize the company's revenue structure, reduce cash flow uncertainty, and lead to industry consolidation.