Zach (for David Scharf)'s questions to Remitly Global Inc (RELY) leadership • Q4 2024
Question
Zach, on behalf of David Scharf, asked about the potential ceiling for adjusted EBITDA margin and the factors contributing to the 2025 margin guidance being below the run-rate of the second half of 2024.
Answer
CFO Vikas Mehta explained that the FY25 guide reflects tough comparisons, particularly as the company laps significant benefits from a key payment partnership that boosted RLTE in 2024. He also noted continued investment in technology and development. CEO Matt Oppenheimer added that margin potential is largely within their control and highlighted leveraging AI in customer service as a key opportunity for future efficiency gains.