Zhao Dan Zhang's questions to ZKH Group (ZKH) leadership • Q2 2025
Question
Zhao Dan Zhang from CICC asked about the competitive barriers and moats ZKH has built in the China MRO sector beyond just scale, and requested details on specific long-term investments and their business impact.
Answer
An executive from ZKH Group detailed three core competitive moats. First, superior product capabilities in industrial-grade MROs, supported by a 600-person expert team and the new Taicang smart manufacturing facility. Second, advanced digitization and AI capabilities, highlighted by a proprietary 'ZKH Data Dictionary' built on 17 million SKUs and a large, specialized IT team. Third, a first-mover advantage in overseas expansion, with established operations in the U.S., plans for Europe, and a global sourcing network, positioning ZKH to become a truly global, AI-enabled MRO company.