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Deborah Jackson

Director at American Well
Board

About Deborah Jackson

Deborah Jackson is an independent director of Amwell (AMWL), serving since 2020; she is Class I and age 73 as of March 31, 2025 . Her background spans healthcare leadership and academia: President of Cambridge College (2011–2023) and CEO of the American Red Cross of Eastern Massachusetts (2002–2011), preceded by senior roles at the Boston Foundation, Boston Children’s Hospital, and Abt Associates (Deputy Director, Healthcare & Income Security Group) . She holds a BA from Northeastern University and a Master’s in City Planning from MIT; she has honorary doctorates from Curry College and Merrimack Valley College .

Past Roles

OrganizationRoleTenureCommittees/Impact
Cambridge CollegePresident2011–2023 Led an academic institution; governance and policy exposure
American Red Cross of Eastern MassachusettsChief Executive Officer2002–2011 Crisis management, operations, stakeholder engagement
Boston FoundationVice PresidentNot disclosed Philanthropy and community health focus
Boston Children’s HospitalSenior Vice PresidentNot disclosed Health system operations and administration
Abt AssociatesDeputy Director, Healthcare & Income Security GroupEarly-career decade Research and consulting in healthcare policy/programs

External Roles

OrganizationRolePublic/PrivateTenure
Eastern Bankshares, Inc.Lead DirectorPublicCurrent
Eastern Bank Charitable FoundationBoard MemberNon-profitCurrent
John Hancock InvestmentsBoard MemberPrivate/Asset MgmtCurrent
Massachusetts Women’s ForumBoard MemberNon-profitCurrent
Harvard Pilgrim Health CareBoard of DirectorsPrivate/HealthcarePrior (dates not disclosed)
Group Insurance Commission (MA)Commission MemberGovernmentPrior (dates not disclosed)
Mayor’s Task Force on Healthcare DisparitiesCo-ChairGovernment/AdvisoryPrior (dates not disclosed)
National Association of Corporate DirectorsMember/Board-relatedAssociationPrior (dates not disclosed)

Board Governance

  • Committee assignments: Member, Nominating & Corporate Governance Committee; not on Audit or Compensation; not a chair .
  • Independence: Determined “independent” under NYSE rules by the Board .
  • Attendance and engagement: Board met 10x in 2024; Audit 6x; Compensation 6x; Nominating 2x; each director attended ≥75% of their Board and committee meetings; all directors attended the 2024 annual meeting .
  • Board leadership: Amwell is a “controlled company”; Board does not have a lead independent director; Dr. Ido Schoenberg serves as Chair and CEO, while the Board maintains committees composed entirely of independent directors and does not rely on controlled-company exemptions .
  • Executive sessions: Non‑employee directors meet in regularly scheduled executive sessions, typically after Board meetings .
AttributeDetail
Age73 (as of March 31, 2025)
Director Since2020
ClassClass I (term to 2027 annual meeting)
Committee MembershipsNominating & Corporate Governance – Member
Chair RolesNone
IndependenceIndependent (NYSE)
AttendanceMet ≥75% threshold in 2024; attended annual meeting
Lead Independent DirectorCompany does not have one

Fixed Compensation

ComponentPolicyDeborah Jackson (FY2024)
Annual Cash Retainer$75,000 (paid quarterly in arrears) $75,000
Committee Chair Fee$5,000 (per committee chair, paid annually in advance) $0 (not a chair)
Meeting FeesNot disclosed (no per‑meeting fees described) Not disclosed

Performance Compensation

  • Equity structure: RSUs only; recent years show no stock options granted and none in 2024 .
  • Initial equity grant at appointment: $400,000 RSUs; vest in equal annual installments over three years .
  • Annual equity grant: $200,000 RSUs; vest on the earlier of (A) the day immediately preceding the next annual meeting or (B) first anniversary of grant .
  • Anti‑hedging/pledging: Directors are prohibited from hedging or pledging Company securities .
MetricFY2024 FigureNotes
Stock Awards (Grant Date Fair Value)$214,241 Annual RSU grant valuation; ASC 718 methodology
Unvested Stock Awards Outstanding (12/31/2024)27,188 RSUs Time‑based RSUs
Stock Options Outstanding0 (none listed) No options granted in recent years
Vesting Terms – Annual RSUsVest by next annual meeting or 1‑year anniversary Time‑based vesting

No director performance‑based metrics (e.g., revenue/EBITDA/TSR targets) are disclosed for director compensation; director equity awards are time‑based RSUs, not PSUs/options .

Other Directorships & Interlocks

Company/EntityRelationship to AMWLPotential Interlock/Conflict
Eastern Bankshares, Inc. (Public)Banking; no disclosed commercial ties to AmwellNo related‑party transactions disclosed involving Jackson; policy requires review >$120k
John Hancock InvestmentsAsset management; no disclosed tiesNo related‑party transactions disclosed involving Jackson
Eastern Bank Charitable Foundation; MA Women’s Forum; Harvard Pilgrim Health Care (prior)Non‑profit/healthcareNo specific transactions disclosed with Amwell involving Jackson
  • Related‑party policy and disclosure: The Audit Committee reviews and approves related‑party transactions >$120,000; other than noted items (e.g., telehealth services with Cleveland Clinic), there were no transactions since Jan 1, 2023 involving directors requiring disclosure beyond compensation .

Expertise & Qualifications

  • Board Skills Matrix indicates Jackson’s competencies include Healthcare & Medical Operational Expertise, Academics & Research, Corporate Governance, Strategy & M&A, and Independence .
  • Education: BA (Northeastern); Master’s in City Planning (MIT); honorary doctorates (Curry College; Merrimack Valley College) .

Equity Ownership

ItemFigureSource/Notes
Beneficial Ownership (as of 3/31/2025)5,245 shares; <1% of Class A Based on SEC definition including shares vesting within 60 days
Class A Shares Outstanding (for % calc)14,137,621 Class A shares Company share counts
Ownership as % of Class A Outstanding~0.037% (5,245 / 14,137,621) Derived from disclosed figures
Unvested RSUs (12/31/2024)27,188 Time‑based RSUs
Stock Options0 No options outstanding
Stock Ownership Guidelines (Directors)5x annual cash retainer; 5‑year compliance window; RSUs count, options don’t Measured annually on Dec 31
Hedging/PledgingProhibited for directors Alignment safeguard

Governance Assessment

  • Independence and committee role: Jackson is independent under NYSE rules and serves on Nominating & Corporate Governance, supporting board oversight of ESG, governance guidelines, director evaluations, and compensation evaluation for directors .
  • Engagement: Met the ≥75% attendance threshold and attended the 2024 annual meeting, indicating baseline engagement; Board and committees met frequently (10/6/6/2) .
  • Compensation mix and alignment: Director pay emphasizes equity via RSUs ($214,241 in 2024 vs. $75,000 cash), which vests time‑based and is supported by 5x retainer ownership guidelines; anti‑hedging/pledging enhances alignment, though RSUs are not performance‑conditioned .
  • Ownership: Beneficial ownership remains small (~0.037% of Class A), but unvested RSUs (27,188) constitute significant unvested alignment; compliance against 5x guidelines is measured annually, but individual compliance status is not disclosed .
  • Conflicts/related parties: No related‑party transactions disclosed involving Jackson; robust Audit Committee review policy exists; notable company relationships (e.g., Cleveland Clinic) are disclosed separately without director involvement .
  • Board structure risk: Absence of a lead independent director at a controlled company is a governance risk signal; however, all committees are independent and the company states it does not rely on controlled‑company exemptions, partially mitigating the risk .

Red Flags and Watch Items

  • No lead independent director despite controlled‑company status—monitor for continuing strong committee independence and executive session efficacy .
  • Director equity is time‑based RSUs with no disclosed performance metrics—alignment is present but not performance‑conditioned; monitor for any future introduction of PSUs or changes to equity design .
  • Low direct ownership—keep watch on progress against the 5x retainer ownership guidelines; individual compliance not disclosed for directors .