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Ido Schoenberg

Ido Schoenberg

Chief Executive Officer at American Well
CEO
Executive
Board

About Ido Schoenberg

Ido Schoenberg, MD (age 60) is Chairman and Chief Executive Officer of Amwell; he has served on the Board since 2006, was Chairman and co-CEO since 2007, and became sole CEO in June 2024 . He holds an MD from the Sackler School of Medicine . Under his leadership in 2024, Amwell reported revenue of $254.4M, gross margin of 39%, net loss of $212.6M, and ended the year with $228.3M in cash and short-term securities; total visits were ~5.9M, with subscription revenue of $115.5M and AMG visit revenue of $116.5M . The Compensation Committee certified adjusted EBITDA of $(134.4)M for 2024, which funded the CEO’s 2024 cash LTIP tranche; management targets positive cash flow in 2026 and highlights the Military Health System rollout with Leidos as a key growth initiative .

Past Roles

OrganizationRoleYearsStrategic impact
iMDSoftCo‑founder; later Chairman of Scientific Advisory Board1996; chair role prior to 2007 (not dated)Built leading enterprise software for critical care; multi‑national installed base
CareKey, Inc.Chief Executive Officer2001–2005 (acquired Dec 2005)Led through acquisition by TriZetto
TriZettoChief Business Strategy Officer2005–Summer 2006Post‑acquisition strategy leadership

External Roles

OrganizationRoleYearsStrategic impact
iMDSoftChairman, Scientific Advisory BoardNot specifiedOngoing product/science guidance (pre‑Amwell)

Fixed Compensation

MetricFY 2022FY 2023FY 2024
Base Salary ($)619,491 666,764 657,665
Target Bonus (% of salary)150%
Annual Incentive Paid ($)740,610 341,250
Cash LTIP Paid ($)1,000,000 (2024 tranche earned; paid Mar 3, 2025)
All Other Compensation ($)156,129 131,036 116,089
Total Compensation ($)16,161,230 797,800 2,115,004

Notes:

  • 2024 Cash LTIP structure: three $1M tranches payable in March 2025/2026/2027, contingent on annual goals and continued employment; 2024 tranche required adjusted EBITDA of $(140)M or better; achieved $(134.4)M .

Performance Compensation

  • Annual incentive design (CEO): 150% of base salary target; payout based solely on corporate funding factors in 2024 (no separate personal factor) .

2024 corporate performance scorecard

MetricWeightThresholdTargetMaximumActualBonus Pool Funding
Revenue ($M)50%255.0 265.0 275.0 254.4
Core Subscription Bookings ($M)25%5.0 25.0 33.0 6.6 7%
DHA Bookings ($M)25%5.0 43.0 55.0 18.8 11%
Committee DeterminationCorporate Achievement35%

Annual incentive payout (2024)

ItemValue
Base Salary$650,000
Target (% of salary)150%
Corporate Achievement35%
Personal FactorN/A (CEO aligned to corporate only)
Approved Payout$341,250

Cash-based LTIP (approved Aug 2024)

TranchePerformance YearMetricGoalActualPayoutPayment Date
1 of 32024Adjusted EBITDA≤ $(140)M$(134.4)M$1,000,000Mar 3, 2025

Equity awards context

  • No 2024 equity grant to the CEO; Board committed in 2022 not to grant additional equity to the co‑CEOs until after Feb 28, 2025 (performance period end of 2022 PSUs) .
  • 2022 PSUs (market‑cap/stock‑price hurdles) remained outstanding through Feb 28, 2025; details in prior awards; peers forfeited similar 2022 PSUs in 2024 due to limited retentive value and to restore pool capacity .

Equity Ownership & Alignment

SecurityBeneficially Owned% of ClassVoting Power ContributionNotes
Class A Common64,250<1% (“*”)
Class B Common761,80650.0% of Class B 25.7% total voting power Class B collectively holds 51% voting power; Ido and Roy vote together as a group
Class C CommonClass C non‑voting in director elections

Alignment policies and status

  • CEO ownership guideline: 6x base salary; executives are in compliance or on track within five years of Oct 2022 adoption .
  • Anti‑hedging and anti‑pledging: hedging and pledging of company stock prohibited for directors and executives .

Employment Terms

Key contract terms (CEO; Employment Agreement dated June 18, 2020)

Scenario (as modeled for Dec 31, 2024)Cash SeveranceEquity AccelerationHealth BenefitsOther Terms
Termination without Cause / Good Reason (not in CoC)$5,925,000$860,550$178,450Pro‑rata bonus; outstanding retention tranches; continued vesting details per plan
Termination without Cause / Good Reason (in CoC)$2,925,000$860,550$178,450Full acceleration if in connection with CoC; no excise tax gross‑ups
Death or Disability$975,000$860,550Earned/unpaid prior bonus; pro‑rata bonus at target
Change in Control (no termination)$860,550

Additional provisions

  • Non‑compete: up to 24 months after termination without cause/for good reason (12 months otherwise); non‑solicit of customers/employees for 24 months; confidentiality and mutual non‑disparagement; COBRA premiums for up to 36 months in certain terminations .
  • Corporate transaction protection: CEO equity accelerates if a defined corporate transaction results in a change in his organizational role .
  • Clawback: SEC/NYSE‑compliant recoupment policy for incentive pay tied to financial reporting .

Board Governance

  • Role and tenure: Chairman (Class III director; term through 2026) and CEO; Director since 2006 .
  • Governance structure: Combined Chair/CEO; no Lead Independent Director; Board states 78% independent, 9 directors (22% women, 33% military veterans) .
  • Controlled company: Drs. Ido and Roy Schoenberg collectively control 51% voting power via Class B; company does not rely on NYSE “controlled company” exemptions, and committees are composed entirely of independent directors .
  • Committee roles: Ido serves as Board Chair; he is not listed as a member/chair of standing committees; Audit (Chair Schlegel), Compensation (Chair Schlegel), Nominating & Governance (Chair Goldwasser) .
  • Attendance and executive sessions: All directors attended ≥75% of Board and committee meetings in 2024; independent directors meet in executive session regularly .
  • Relationships/independence considerations: Ido and Roy are siblings; Ido is married to executive officer Phyllis Gotlib; son employed as VP Sales & Account Management ($209,152 2024 comp) .

Director Compensation

  • Employee directors (including the CEO) receive no additional pay for board service .

Compensation Peer Group (used for 2024 decisions; updated 2025)

  • 2024 peer set (examples; total 17): Teladoc (TDOC), Doximity (DOCS), Omnicell (OMCL), Progyny (PGNY), Definitive Healthcare (DH), Accolade (ACCD), Health Catalyst (HCAT), GoodRx (GDRX), Phreesia (PHR), Schrödinger (SDGR), LivePerson (LPSN), LifeStance (LFST), Trubridge/CPSI (CPSI), NextGen (NXGN), Sharecare (SHCR), Talkspace (TALK), Doximity (DOCS) .
  • Independent consultant: Aon Human Capital Solutions supported peer development and market analysis; Committee retains full decision authority .
  • 2025 updates: Removed acquired peers; CPSI renamed to Trubridge; otherwise consistent .

Say‑on‑Pay & Shareholder Feedback

  • 2024 advisory vote approval: ~98% support .
  • 2025 engagement: outreach to top 15 holders (~40% of shares); held calls with holders representing ~24% of shares; feedback included board refresh, equity usage, and dual‑class structure (sunset in 2027) .

Performance & Track Record (recent)

Metric/InitiativeDetail
Military Health System rollout with Leidos“Most significant growth initiative” underway
Platform strategyUnified Converge platform for hybrid care; subscription and AMG visit revenue detail
2024 financial outcomesRevenue $254.4M; Gross margin 39%; Net loss $(212.6)M; Cash and ST securities $228.3M; ~5.9M total visits
Profitability focusAdjusted EBITDA $(134.4)M in 2024 (LTIP target met); management aiming for positive cash flow in 2026

Equity Vesting, Hedging/Pledging, and Insider Selling Pressure

  • Hedging/pledging prohibited for directors and executives, reducing margin‑call and derivative‑related selling risk .
  • CEO received no 2024 equity grants; co‑CEO equity granting paused through Feb 28, 2025, moderating near‑term vest‑driven selling; 2024 compensation emphasized cash LTIP tied to adjusted EBITDA .
  • Beneficial ownership concentrated in Class B voting stock, with group voting agreement with Roy Schoenberg; Ido’s voting power ~25.7% .

Related Party Transactions and Controls

  • Policy requires Audit Committee review/approval of related person transactions >$120,000; example disclosure includes Cleveland Clinic telehealth services .
  • Family employment disclosed (son as VP; $209,152 in 2024) .

Risk Indicators & Red Flags

  • Dual‑class control (sunset in 2027) and combined Chair/CEO without a Lead Independent Director; Board asserts strong independent oversight; however, independence optics remain a governance consideration .
  • No excise tax gross‑ups; clawback policy compliant with SEC/NYSE requirements .
  • 2024 net loss significant; however, improved adjusted EBITDA and explicit profitability roadmap .
  • Compensation structure shifts to time‑based RSUs for broader team due to share price declines; Board plans to re‑introduce PSUs when appropriate—monitor for potential equity plan overhang but note stewardship comments on not expanding pool since IPO .

Investment Implications

  • Alignment and control: Ido’s substantial Class B voting power (~25.7%) and group voting with his brother confer strategic control, enabling long‑term investments (pro) but constraining minority influence (con) .
  • Pay‑for‑performance tilt: 2024 CEO variable pay tied to revenue/bookings funding and an EBITDA‑based LTIP; first LTIP tranche paid, signaling focus on profitability and cash flow (pro) .
  • Selling pressure: Anti‑hedging/pledging policies and absence of 2024 equity grants reduce forced or programmatic selling risks near‑term (pro) .
  • Governance optics: Combined Chair/CEO and family relationships (spouse and son in company) elevate independence scrutiny; Board independence majority and committee composition partially mitigate (mixed) .
  • Execution risk vs opportunity: Ongoing Military Health System deployment and shift to higher‑margin, recurring revenue are positives; large net loss with improving adjusted EBITDA and 2026 positive cash flow target suggests an inflection path that requires delivery (risk/return balance) .