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Jeff Richards

Lead Independent Director at BIGCBIGC
Board

About Jeff Richards

Jeff Richards (age 53) is an independent Class I director of BigCommerce (director since May 2016), currently serving as Lead Independent Director. He is Managing Partner at GGV Capital (joined 2008; Managing Partner since 2010), and previously founded R4 Global Solutions (acquired by VeriSign in 2005) and QuantumShift Communications; he also served as VP, Digital Content Services at VeriSign (2005–2008) and was a management consultant at PwC (1995–1997). He holds a B.A. in Government from Dartmouth College. The Board has determined he is independent under Nasdaq rules .

Past Roles

OrganizationRoleTenureCommittees/Impact
GGV CapitalManaging PartnerSince 2010 (joined 2008)Investor; sits on multiple private software/technology company boards
VeriSign, Inc.VP, Digital Content Services2005–2008Oversaw digital content services
R4 Global Solutions, Inc.FounderPre-2005 (acquired 2005)Founded enterprise software company; acquired by VeriSign
QuantumShift Communications, Inc.Foundern/aFounded communications company
PricewaterhouseCoopers LLPManagement Consultant1995–1997Strategy/operations consulting

External Roles

OrganizationRoleTenureNotes
GGV CapitalManaging PartnerSince 2010Venture capital firm; Richards is Managing Partner
Various private software/tech companiesDirectorn/aServes on multiple private company boards (not individually listed in proxy)

Board Governance

  • Class/term: Class I; current term expires at the 2027 annual meeting .
  • Roles: Lead Independent Director; Chair, Nominating & Corporate Governance Committee; Member, Audit Committee .
  • Independence: Board determined Richards is independent under Nasdaq and Exchange Act rules .
  • Attendance/engagement: Board met 14 times in 2024; each director attended ≥75% of Board and committee meetings; all directors attended the 2024 annual meeting. The Board and committees also met in executive session without management at times .
  • Lead Independent Director responsibilities: Principal liaison between independent directors and Chair/management; lead approver of agendas, meetings, and related information .

Fixed Compensation (Director)

ItemPolicy/Program2024 Amount for Jeff Richards
Annual Board retainer (cash)$35,000 for non-employee, non-investor-affiliated directors$0 (investor-affiliated directors Bohn and Richards did not receive compensation)
Lead Independent Director fee$20,000 (if eligible)$0 (investor-affiliated; no director pay)
Committee chair/member feesAudit Chair $20,000; Comp Chair $15,000; N&CG Chair $8,000; Audit member $10,000; Comp member $7,500; N&CG member $4,000$0 (investor-affiliated; no director pay)
Annual equity (RSUs) for directors~US$181,300 in RSUs (vest over 1 year) for eligible non-investor-affiliated directors$0; Richards held no company director equity awards
Retainer settlement formIn 2024, eligible directors elected to take retainers in RSUs quarterlyNot applicable to Richards (no compensation)

Performance Compensation (Director)

ComponentStructure2024 for Jeff Richards
Annual bonusNot provided to non-employee directorsNot applicable
Performance-based equity (PSUs/options)Not part of standard non-employee director pay; standard grants are RSUs (time-based)Not applicable (no director grants; investor-affiliated)

Non-employee director compensation is primarily fixed retainers (cash or RSUs) and an annual RSU grant for eligible non-investor-affiliated directors; no performance-linked director pay is disclosed. Investor-affiliated directors (Bohn, Richards) received no pay in 2024 .

Other Directorships & Interlocks

  • Public company boards: None disclosed for Richards in the proxy .
  • Private company boards: Multiple private software/technology companies (not specified) .
  • Compensation committee interlocks: None reported; no executive officer of BigCommerce served on a board/compensation committee where a BigCommerce director/officer served as an executive .

Expertise & Qualifications

  • Venture investing/operator: Managing Partner at GGV Capital with global technology company experience .
  • Operating/entrepreneurial experience: Founded two technology companies and served as VP at VeriSign .
  • Governance experience: Lead Independent Director; Chair of Nominating & Corporate Governance; Audit Committee member .
  • Education: B.A., Government, Dartmouth College .

Equity Ownership

MetricDetail
Total beneficial ownership149,721 shares (less than 1% of outstanding)
Ownership as % of shares outstanding<1% (based on 79,473,423 shares outstanding as of Mar 25, 2025)
Direct vs. indirectIncludes 144,430 shares indirectly via GGV Capital V L.P. (as managing director of GGV Capital V L.L.C., its GP) and 5,291 shares indirectly via GGV Capital V Entrepreneurs Fund L.P.; beneficial ownership disclaimed except to extent of pecuniary interest
Options/RSUs outstanding (director awards)None; “Neither Messrs. Bohn nor Richards hold Company option or stock awards”
Shares pledged as collateralPledging prohibited by insider trading policy; no pledges disclosed

Insider Trades (Form 4)

Trade dateActionSharesPriceHoldings afterSource
2024-08-09Sale (open market, multiple tranches; weighted avg)157,527$5.52 avg (range ~$5.44–$5.76)280,010SEC Form 4 filed 2024-08-13 (Richards)
2024-08-12–13Sale (open market, multiple tranches; weighted avgs)130,289~$5.55 avg149,721OpenInsider and SEC filing index (filed 2024-08-15)

Note: Richards’ reported holdings are largely indirect via GGV funds; the proxy notes he disclaims beneficial ownership except to his pecuniary interest . Form 4 footnotes specify sales executed in multiple transactions and availability of detailed breakdowns upon request .

Related-Party Transactions and Conflicts

  • Independence determination: Board concluded Richards is independent; it considered relationships with significant stockholders and beneficial ownership in making independence determinations .
  • Security ownership ties: Richards’ beneficial ownership reflects indirect interests via GGV Capital funds; he is not a 5% holder .
  • Related-party transactions: The proxy describes the Company’s related-party transaction policy and director/officer indemnification; no related-person transactions involving Richards are disclosed for 2024 .
  • Hedging/pledging: Policy prohibits hedging and pledging by directors; none disclosed .

Governance Assessment

Strengths (investor confidence signals)

  • Independent leadership: Richards serves as Lead Independent Director with formal agenda/liaison authority, a key counterbalance to the Executive Chair structure adopted in Oct 2024 .
  • Committee influence: Chairs Nominating & Corporate Governance and sits on Audit, indicating centrality in board composition, evaluation, and risk/financial oversight .
  • Engagement/attendance: Board met 14 times; all directors met the ≥75% attendance threshold and attended the 2024 annual meeting; executive sessions were held without management .

Watch items (oversight focus)

  • Insider selling optics: Meaningful sales by Richards in Aug 2024 (largely via fund-held shares) reduce visible “skin-in-the-game,” though he disclaims beneficial ownership beyond pecuniary interest; monitor future dispositions and any changes in fund ownership .
  • Executive Chair structure: With an Executive Chair appointed in Oct 2024, the LID role’s effectiveness is pivotal to sustaining independent oversight and board process rigor .
  • Investor-affiliated director pay: Richards received no director retainer/equity in 2024; while it eliminates compensation-related conflicts, it also reduces direct board-level equity alignment (separate from fund holdings). Eligible non-investor-affiliated directors take RSU retainers and annual RSUs .

Board Governance (Committee Charters and Risk)

  • Audit Committee: Oversees financial reporting, internal controls, and privacy/cybersecurity risk; Richards is a member; committee deemed independent; chaired by an Audit Committee Financial Expert (Clarke) .
  • Nominating & Corporate Governance: Identifies director nominees, oversees board/management evaluations and governance guidelines; Richards is Chair .
  • Risk oversight: Board and committees oversee key risks, including cybersecurity (ISO 27001-certified program); periodic updates to Board/Audit .

Notes on Director Compensation Program (for context)

  • Non-employee, non-investor-affiliated directors: $35,000 cash retainer; additional LID ($20,000) and committee fees; ~US$181,300 annual RSU; in 2024, eligible directors elected to receive retainers in RSUs .
  • Investor-affiliated directors: Bohn and Richards received no compensation; neither holds director stock/option awards .

Citations:
; SEC Form 4 (08/13/2024 filing) ; OpenInsider (BIGC)