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BC

Better Choice Co Inc. (BTTR)·Q1 2024 Earnings Summary

Executive Summary

  • Q1 2024 net revenue declined 14% YoY to $7.9M, while net loss narrowed 19% to $(2.8)M and EPS improved 28% to $(3.60); gross margin compressed 200 bps to 33% on discounting excess inventory and higher reserves tied to Halo Elevate expiration risk .
  • Adjusted EBITDA improved 27% YoY to $(1.4)M; adjusted EBITDA margin improved 299 bps to (18)% as management emphasized “organizational change” and a “digital-first strategy” with fill rates averaging 96% and inventories reduced ~50% over 15 months .
  • Channel mix shifted toward International (37% of sales, +12 pts YoY) and away from Brick & Mortar (7%, –12 pts), reflecting an exit from Petco stores and payment term changes to preserve cash in International; e-commerce remained the largest channel (41%) but declined YoY due to traffic softness .
  • Liquidity/going-concern risk elevated: non-compliance with Alphia term loan covenants (debt callable), NYSE American notice for equity deficiency, and incremental borrowings on the Wintrust facility in April–May; share repurchase authorization up to $5.0M announced in April 2024 .

What Went Well and What Went Wrong

  • What Went Well

    • “We are executing a digital first strategy… grow brand awareness and discoverability” with sustained 96% fill rates; inventory down ~50% in 15 months, supporting service levels and working-capital discipline .
    • Adjusted EBITDA improved 27% and adjusted EBITDA margin expanded 299 bps YoY; EPS improved 28% YoY to $(3.60) .
    • International mix increased to 37% of sales (from 25%) and Halo Elevate launched on Chewy with 4.6-star rating, indicating traction in key online channels .
  • What Went Wrong

    • Revenue fell 14% YoY driven by tightened International payment terms to preserve cash and lower e-commerce traffic; gross margin fell 200 bps to 33% on discounted sell-through of excess inventory and a higher reserve tied to Halo Elevate expiry risk .
    • Liquidity and covenant pressures: Alphia term loan covenant non-compliance (debt callable), going-concern uncertainty, and need for additional capital or waivers; subsequent borrowings in Apr–May further underscore funding needs .
    • Structural pressures in Brick & Mortar (down to 7% of mix) following exits from Petco stores and Pet Supplies Plus; e-commerce softness weighed on top line .

Financial Results

Headline metrics (YoY comparison)

MetricQ1 2023Q1 2024
Net Revenue ($M)$9.237 $7.903
Gross Margin (%)35% 33%
Net Loss ($M)$(3.484) $(2.830)
Diluted EPS ($)$(5.03) $(3.60)

Additional non-GAAP and prior-quarter datapoints

MetricQ4 2023Q1 2024
Adjusted EBITDA ($M)$(3.359) $(1.4)
Adjusted EBITDA Margin (%)n/a(18)%
Diluted EPS ($)$(20.85) $(3.60)

Channel mix (Revenue and mix %)

ChannelQ1 2023 Revenue ($M)Q1 2023 Mix (%)Q1 2024 Revenue ($M)Q1 2024 Mix (%)
E-commerce$3.895 42% $3.265 41%
International$2.311 25% $2.874 37%
Direct-to-Consumer (DTC)$1.322 14% $1.209 15%
Brick & Mortar$1.709 19% $0.555 7%
Total$9.237 100% $7.903 100%

KPIs and operational metrics

KPIQ1 2024
Fill rate96% average during the quarter
Inventory levels~50% lower vs 15 months ago
Halo Elevate (Chewy)4.6 average star rating
Halo Holistic volume~75% of volume

Balance sheet and liquidity snapshot

MetricQ4 2023Q1 2024
Cash & Cash Equivalents ($M)$4.455 $3.876
Total Debt – Current ($M)$4.622 $5.225
Shareholders’ Equity ($M)$2.978 $1.126

Drivers/Why: Management cited lower e-commerce traffic and tighter International terms to preserve cash as key revenue headwinds; margin compression was driven by discounting excess inventory and higher inventory reserves due to Halo Elevate expiration risk .

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
RevenueFY/Q2 2024+Not providedNot providedMaintained “no formal guidance”
Gross MarginFY/Q2 2024+Not providedNot providedMaintained “no formal guidance”
Operating ExpenseFY/Q2 2024+Not providedNot providedMaintained “no formal guidance”
Capital AllocationThrough 12/31/2024Share repurchase program up to $5.0MNew authorization
Channel StrategyQ2 2024Exit DTC channel to improve profitabilityNew operational directive

Note: The company did not issue quantitative revenue/EPS/margin guidance in the reviewed materials .

Earnings Call Themes & Trends

No Q1 2024 earnings call transcript was available in our sources; themes below synthesize 10-Q, Q3/Q4 press releases.

TopicPrevious Mentions (Q3’23 / Q4’23)Current Period (Q1’24)Trend
Digital-first/e-commerce“Organic digital growth” highlighted by new CEO; gross margin gains from pricing/inputs Digital-first strategy; marketing shifts to awareness/discoverability; e-com traffic softer YoY Strategic focus maintained; near-term traffic headwind
Channel rationalizationExit unprofitable accounts; Petco/Pet Supplies Plus exits by late 2023 Brick & Mortar falls to 7% mix; Petco now e-commerce-only; DTC exit planned Q2 2024 Continued mix shift to online/international
Co-manufacturing/supplyTransition to Alphia completed in 2023 Fill rates 96%; inventory ~50% lower over 15 months Service stability improving; working-capital tighter
International/ChinaInternational normalization affected 2023 topline International at 37% of sales; tighter payment terms to preserve cash Larger mix, stricter credit controls
Product performanceHalo Holistic/Vegan traction in e-commerce Halo Holistic ~75% volume; Halo Elevate 4.6 stars on Chewy Brand equity steady; innovation ongoing
R&D/new adjacenciesAcquired Aimia to pursue GLP-1-themed pet treats; goodwill recognized Early-stage optionality
Liquidity/covenantsAlphia covenants breached (debt callable); going-concern risk; NYSE equity deficiency notice; incremental Wintrust borrowing Apr–May Elevated financial risk

Management Commentary

  • “We are executing a digital first strategy… marketing investment shifts to grow brand awareness and discoverability… improved our inventory levels by ~50% in the last 15 months, and… fill rates to an average of 96% for the quarter.” — Kent Cunningham, CEO .
  • Q1 margin commentary: gross margin decreased 200 bps to 33% due to discounted sell-through of excess inventory and a higher inventory reserve tied to Halo Elevate expiration risk .
  • Revenue drivers: decline primarily due to new International payment terms to preserve cash and a decline in e-commerce traffic .

Q&A Highlights

No Q1 2024 earnings call transcript was located; therefore, no Q&A themes or clarifications were available from primary sources. We searched for an earnings-call-transcript and found none for BTTR in the period reviewed.

Estimates Context

  • Wall Street consensus (S&P Global) for Q1 2024 revenue and EPS was unavailable for BTTR via our SPGI interface due to missing CIQ mapping; we were unable to retrieve estimates or the number of estimates. Values from S&P Global were therefore unavailable.
  • Implication: With no published consensus, there is no beat/miss determination vs estimates for Q1 2024.

Key Takeaways for Investors

  • Execution vs liquidity: Operating KPIs (96% fill rates, inventory down ~50%) and adjusted EBITDA/EPS improvement signal operational progress, but covenant breaches, going-concern risk, and NYSE notice elevate financial risk; near-term equity or waiver financing is a key swing factor .
  • Mix shift continues: Brick & Mortar contraction and pending DTC exit increase reliance on e-commerce and International; watch for e-commerce traffic recovery and International collection cycles under tighter terms .
  • Margin trajectory: Q1 margin compression was driven by clearance of excess inventory and reserve builds; normalization of inventory and product mix improvements are required to re-expand gross margin .
  • Brand engagement: Halo Elevate’s 4.6-star Chewy rating and Halo Holistic comprising ~75% of volume support brand health; marketing ROI under the digital-first playbook will be closely watched .
  • Optionality in R&D: The Aimia acquisition opens GLP-1-inspired treats innovation, but it is pre-revenue and early-stage; timeline and regulatory positioning will determine contribution .
  • Trading setup: Absent consensus anchors and with elevated financing risk, catalysts include any capital raise/waiver, cash-generating inventory normalization, and e-commerce traffic inflection; downside risks stem from further covenant pressures and slower online sell-through .

Citations

  • Q1 2024 10-Q: .
  • Q1 2024 Press Release (May 17, 2024): .
  • Q4 2023 8-K/press release: .
  • Q3 2023 8-K/press release: .