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CF

COMMUNITY FINANCIAL SYSTEM, INC. (CBU)·Q3 2025 Earnings Summary

Executive Summary

  • Record operating diluted EPS of $1.09, up 23.9% YoY and 4.8% QoQ, driven by broad-based revenue growth and margin expansion; GAAP diluted EPS was $1.04 .
  • Total GAAP revenues rose to $207.1M (+9.6% YoY, +3.9% QoQ) with net interest income reaching a new high of $128.2M and NIM at 3.30% (+27 bps YoY, +3 bps QoQ) .
  • Consensus comparison: Operating EPS beat Wall Street ($1.09 vs $1.048, bold beat), while revenue was modestly below consensus on an FTE basis ($207.7M vs $208.8M, bold miss)*.
  • Management guided continued NIM expansion (+3–5 bps expected in Q4), strong loan pipelines, and incremental ~$1M Q4 expense from charitable prepayments and incentive adjustments; branch acquisition slated to accelerate retail growth in Lehigh Valley .
  • Catalysts: closing of seven Santander branches (Nov 7, ~$553M deposits), record operating metrics, and capital deployment into Leap Insurance MGA to scale fee income .

What Went Well and What Went Wrong

What Went Well

  • Strong diversified growth: record operating revenues ($206.8M), record net interest income ($128.2M), and NIM expansion to 3.30% (+27 bps YoY) on higher asset yields and lower funding costs .
  • CEO emphasis on high-return capital deployment: “pre-tax tangible returns for the quarter were 63% for insurance services, 62% for employee benefit services, 48% for wealth management services, and 25% for banking and corporate” .
  • Noninterest revenues rose to $78.9M (+3.5% YoY, +5.9% QoQ) with contributions across banking fees, employee benefits, insurance renewals, and wealth management .

What Went Wrong

  • Provision for credit losses increased QoQ to $5.6M (from $4.1M), reflecting loan growth and macro caution; allowance rose to 0.79% of loans .
  • Competitive loan pricing pressure noted, particularly in CRE and mortgage originations as market rates declined, with some peers offering mid-5% promotional CRE rates .
  • Elevated data processing and communications expense (+$3.2M YoY) including a $1.4M one-time consulting fee for core renegotiation; Q4 expected to include ~$1M of incremental expenses (charitable prepayment and incentives) .

Financial Results

Core Financials vs Prior Periods

MetricQ3 2024Q1 2025Q2 2025Q3 2025
GAAP Total Revenues ($USD Thousands)188,942 196,248 199,256 207,052
Operating Revenues (FTE) ($USD Thousands)189,968 196,897 200,141 207,696
Net Interest Income ($USD Thousands)112,745 120,212 124,748 128,165
GAAP Diluted EPS ($)0.83 0.93 0.97 1.04
Operating Diluted EPS ($)0.88 0.98 1.04 1.09
Net Interest Margin (%)3.03% 3.21% 3.27% 3.30%

Consensus vs Actuals (Q3 2025)

MetricConsensusActualBeat/Miss
Primary EPS Consensus Mean ($)1.0475*1.09 (Operating Diluted EPS) Beat*
Revenue Consensus Mean ($USD)208,800,000*207,696,000 (Operating Revenues FTE) Miss*
Primary EPS - # of Estimates4*
Revenue - # of Estimates2*

Values retrieved from S&P Global.*

Segment Breakdown (Adjusted, Pre-tax)

Segment ($USD Thousands)Q3 2024Q2 2025Q3 2025
Banking & Corporate – Adjusted IBIT40,445 54,492 56,303
Employee Benefit Services – Segment Operating Revenues34,858 33,892 35,965
Employee Benefit Services – Adjusted IBIT15,237 11,911 14,501
Insurance Services – Segment Operating Revenues13,709 13,464 14,219
Insurance Services – Adjusted IBIT2,879 2,247 3,242
Wealth Mgmt – Segment Operating Revenues9,380 9,219 9,528
Wealth Mgmt – Adjusted IBIT2,004 2,349 2,892

KPIs

KPIQ3 2024Q1 2025Q2 2025Q3 2025
Ending Loans ($USD Thousands)10,251,674 10,421,141 10,519,117 10,750,262
Ending Deposits ($USD Thousands)13,476,171 13,892,047 13,701,768 14,056,850
Cost of Funds (%)1.44% 1.33% 1.32% 1.33%
Cost of Total Deposits (%)1.23% 1.17% 1.19% 1.17%
Provision for Credit Losses ($USD Thousands)7,709 6,690 4,117 5,564
Net Charge-Offs ($USD Thousands)2,772 3,229 5,114 2,471
NCOs / Avg Loans (Annualized) (%)0.11% 0.13% 0.20% 0.09%
Allowance / Loans (%)0.74% 0.79% 0.78% 0.79%
Tier 1 Leverage Ratio (%)9.12% 9.29% 9.42% 9.46%
Efficiency Ratio (GAAP) (%)65.7% 63.8% 64.8% 62.0%
Operating PPNR per share ($)1.29 1.40 1.41 1.56

Guidance Changes

MetricPeriodPrevious GuidanceCurrent GuidanceChange
Net Interest Margin trajectoryQ4 20252–7 bps QoQ expansion range (prior commentary) 3–5 bps QoQ expected; continued expansion with Santander deposits onboarding Maintained (narrowed to 3–5 bps)
Q4 Operating ExpensesQ4 2025Not specifiedApprox. $1M incremental expense from charitable prepayments and incentive adjustments New
Deposit CostsH2 2025Low relative to industry; trending down Expected to trend down with rate cuts; de novo not moving aggregate cost materially Maintained (qualitative)
DividendOngoing$0.46/share quarterly (Q3 2024) $0.47/share declared Oct 15, 2025; 33rd consecutive year of increases Raised
Branch AcquisitionQ4 2025Announced Q2, targeted close in Q4 Closed Nov 10, 2025; adds ~$553M deposits to Lehigh Valley Executed

Earnings Call Themes & Trends

TopicPrevious Mentions (Q1 2025)Previous Mentions (Q2 2025)Current Period (Q3 2025)Trend
NIM & Deposit CostsNIM expansion guided 2–7 bps; deposit costs fell to 1.17% NIM to expand; deposit costs 1.19%; cost of funds 1.32% NIM 3.33% FTE; expect +3–5 bps in Q4; deposit costs 1.17% Improving
CRE Competition & PricingCompetitors aggressive on rate/credit; origination yields ~7% Loan yields pressured as curve moved down; originations ~6.75% CRE promotional rates mid-5% by peers; CBU originations high-5s/low-6s Competitive pressure rising
De Novo & Footprint ExpansionPlanned 19 de novo; net-neutral via consolidations On track; top-5 Lehigh Valley position expected Santander branches closing; 12 retail locations in area; top-5 market position Executing
Fee Income DiversificationInsurance contingency timing boosted Q1; mid-single-digit growth target Seasonality in benefits; Q4 likely better than Q3 Noninterest revenues +5.9% QoQ; 38% of revenues Stable to improving
Liquidity & CapitalLiquidity 250% of uninsured deposits; T1 leverage 9.29% Liquidity 246% of uninsured; T1 leverage 9.42% Liquidity ~240% of uninsured; T1 leverage 9.46% Strong
Macro: Tariffs/CHIPSAuto lending pressured by tariffs; uncertainty high Micron CHIPS project on track; long-term positive Macro concerns persist re CRE; diversified exposure emphasized Mixed

Management Commentary

  • CEO: “Record operating diluted earnings per share… reflected increases in revenues and improvements in core operating performance in all four of our businesses” .
  • CEO on capital allocation: “We’re on track to deploy ~$100M… diversified, higher growth, subscription-like revenue streams… pre-tax tangible returns… 63% insurance, 62% employee benefits, 48% wealth, 25% banking” .
  • CFO: “Net interest income… marks the sixth consecutive quarter of expansion… fully tax-equivalent NIM increased 3 bps QoQ to 3.33%” .
  • CFO on Q4 expenses: “We anticipate approximately $1 million of incremental expense driven by prepayment of charitable contribution commitments… and incentive adjustments” .
  • CEO on CRE pricing: competitors in Upstate NY/Vermont offering mid-5% promo rates; CBU originations high-5s/low-6s .

Q&A Highlights

  • Leap investment: Financial impact “roughly neutral”; potential to increase stake if opportunity arises; contribution not expected to be material in 2026 .
  • Deposits: Costs expected to trend down with rate cuts; de novo initiative not moving aggregate deposit costs materially near term .
  • Margin outlook: NIM expansion expected in Q4 within 3–5 bps; Santander deposits reduce overnight borrowings, aiding margin .
  • Investment portfolio: Treasury maturities provide $350M cash flows in 2026, $600M in 2027–2028, enabling redeployment into loans or paying down FHLB borrowings .
  • Pipelines: Commercial pipeline at highest level; mortgage pipeline higher YoY; loan growth guidance 4–5% intact .

Estimates Context

  • Operating EPS beat consensus by ~$0.04 (1.09 vs 1.0475), aided by record net interest income and diversified fee growth; GAAP EPS of 1.04 was roughly in line with consensus framing around normalized EPS *.
  • Revenue was slightly below consensus on an FTE operating basis ($207.7M vs $208.8M), as deposit cost improvements and NIM expansion offset pricing pressure but not enough to exceed top-line expectations *.
  • Estimate counts remain narrow (EPS: 4; Revenue: 2), suggesting small coverage and potential for revisions following demonstrated operating momentum*.

Values retrieved from S&P Global.*

Key Takeaways for Investors

  • Operating EPS momentum with six consecutive quarters of NII expansion and NIM tailwinds should support near-term estimate upward revisions despite competitive loan pricing .
  • Balance sheet optionality: strong liquidity (~$6.2B, ~240% of uninsured deposits) and lower-cost deposit base (1.17% total deposit cost) underpin funding resiliency .
  • Retail footprint acceleration in Lehigh Valley (Santander branches closed, ~$553M deposits) is a catalyst for mix improvement and margin sustainment in Q4 and 2026 .
  • Fee income diversification is working: benefits and insurance delivering high tangible returns; Leap MGA investment positions insurance for longer-term growth .
  • Credit metrics stable: NCOs down QoQ (9 bps annualized), allowance at 0.79%, CRE exposures diversified with cautionary provisioning—supports durability of earnings .
  • Near-term expense headwind (~$1M in Q4) is manageable and linked to strategic/tax timing; efficiency ratio improving (62.0% GAAP) .
  • Watch for modest revenue-volatility vs consensus due to narrow coverage and operating vs GAAP basis differences; EPS beats likely to be better indicator of momentum*.

Additional Relevant Q3 Press Releases

  • Quarterly dividend increased to $0.47/share (payable Jan 12, 2026), marking 33rd consecutive year of increases .
  • Minority investment in Leap Holdings (~$37.35M), complementing insurance services .
  • Santander branch acquisition completion announced Nov 10, 2025 (post-quarter), adding ~$553M deposits and securing top-5 market presence in Greater Lehigh Valley .

Footnote: Values marked with * are retrieved from S&P Global.