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John Vaccaro

About John Vaccaro

John A. Vaccaro was appointed as an independent director of Community Financial System, Inc. (NYSE: CBU) effective October 1, 2025, and joined the Board of Community Bank, N.A., the Company’s banking subsidiary, where he serves on the Trust Committee . He is Chairman Emeritus of MML Investors Services (MassMutual’s broker-dealer/RIA) and Chairman of MassMutual Private Wealth & Trust, FSB; he previously led MassMutual Financial Advisors and served as CEO of MML Investors Services from 2009 until March 2025, overseeing growth from approximately $10 billion to $285 billion in client assets . Vaccaro brings extensive expertise in wealth management, insurance, large-scale advisory distribution, financial oversight, and regulatory compliance, and currently serves on the FINRA Board of Governors; he has also held roles with SIFMA and other industry organizations . He is a graduate of Saint Anselm College and has served on multiple academic and philanthropic boards .

Past Roles

OrganizationRoleTenureCommittees/Impact
MML Investors Services, LLC (MassMutual)Chief Executive Officer; later Chairman Emeritus2009–Mar 2025 (CEO); Chairman Emeritus currentLed 7,500+ advisors and ~3,000 staff across 1,600+ locations; scaled client assets from ~$10B to ~$285B
MassMutual Financial AdvisorsHead2009–Mar 2025Led national advisor network; oversight of distribution strategy and compliance
MassMutual Private Wealth & Trust, FSBChairmanCurrentGovernance of trust bank strategy and risk oversight
Community Financial System, Inc.Independent DirectorEffective Oct 1, 2025Board member; governance oversight
Community Bank, N.A. (subsidiary)Director; Trust Committee memberEffective Oct 1, 2025Fiduciary oversight consistent with Trust Committee charter

External Roles

OrganizationRoleTenureFocus / Notes
FINRABoard of GovernorsCurrentMarket regulation oversight; prior service on FINRA regional district committee (2009–2012)
SIFMADirector2022–2024Securities industry policy and advocacy
LL Global (LIMRA/LOMA parent)Board Member2020–2022Insurance and financial services industry research
Invest in OthersBoard MemberSince Sept 2023Philanthropy focused on financial advisors’ community impact
Saint Anselm CollegeTrustee2013–2023Higher education governance
Holyoke Community CollegeTrustee (Governor appointment)2013–2017Higher education governance (Massachusetts)
Million Dollar Round Table FoundationHonorary TrusteeCurrentCharitable initiatives in financial advice community

Board Governance

  • Independence: The Board determined Vaccaro qualifies as an independent director under NYSE and Company standards .
  • Committee assignment: Trust Committee member at the Bank (fiduciary and compliance oversight) . The Company’s Trust Committee provides oversight of fiduciary and investment matters and related compliance for trust operations .
  • Board composition: With Vaccaro’s appointment, the Board comprises 13 directors, 12 of whom are independent—maintaining strong independent oversight and a separate Chair/CEO structure .
  • Stock ownership guidelines: Directors must hold shares/units equal to at least 5× the annual base Board retainer within six years and retain 75% of shares from awards until compliant .
  • Policies: Prohibitions on short sales, hedging, and pledging (without prior written consent) apply to directors .

Fixed Compensation

ComponentCash AmountNotes
Annual Board retainer (Member)$65,000Effective July 1, 2024
Trust Committee member fee$5,000Annual committee retainer
Technology Committee retainer (if appointed)$5,000Not currently applicable based on disclosed assignment
Chair/other committee chairsVarious (e.g., Board Chair $120,000; Audit Chair $22,500)Context for overall structure; Vaccaro is a member-level appointee
  • Vaccaro will receive compensation consistent with other non-employee directors per Company policy (i.e., cash retainers and annual equity grants under the 2022 Plan) .

Performance Compensation

FeatureDetailTerms
Equity instrumentDeferred Stock Units (DSUs) under 2022 LTIPDirectors receive annual DSUs; value tracks CBU stock; paid in shares at elected distribution date
Grant cycleAnnual (e.g., March 2024 DSU grant)2024 grant vested March 19, 2024
DeferralRequired ≥1 year; up to 10 yearsAligns director interests with long-term shareholder value
2025 changeAnnual equity grant increased by $7,615 starting March 2025Approved by Compensation Committee in June 2024

Directors may also elect to defer cash fees into stock-equivalent units via the Director Deferred Compensation Plan (units fluctuate with CBU’s stock and include dividend equivalents), further aligning incentives with shareholders .

Other Directorships & Interlocks

Company/BodyOverlap TypePotential Interlock/Conflict Notes
MassMutual subsidiaries (MML Investors Services; MassMutual Private Wealth & Trust)Current chair/chairman emeritus rolesNo related party transactions with CBU disclosed; monitor for any future vendor/client relationships across CBU’s wealth/insurance segments
FINRA Board of GovernorsRegulatory governanceEnhances compliance oversight; time commitment/overboarding monitored under Board policies
SIFMA (former director)Industry associationPrior role; no direct conflict disclosed
  • Related-party status: The Company disclosed no arrangements, understandings, or related-party transactions for Vaccaro under Item 404(a) of Regulation S-K at appointment .

Expertise & Qualifications

  • Wealth/Advice distribution leadership at national scale (7,500+ advisors; 3,000+ staff; 1,600+ locations; $285B AUM), strengthening oversight of the Company’s broker-dealer, RIA, insurance and trust businesses .
  • Regulatory experience via FINRA governance; prior SIFMA directorship—valuable for risk, compliance, and industry policy oversight .
  • Strategic growth, M&A execution, and financial oversight credentials aligned with CBU’s diversified financial services strategy .

Equity Ownership

  • Vaccaro was appointed after the March 24, 2025 record date used in the 2025 proxy’s security ownership table; his beneficial ownership will be reported in the next proxy cycle following his appointment .

Governance Assessment

  • Board effectiveness: Vaccaro’s background directly supports fiduciary oversight (Trust Committee) and enhances bench strength across wealth, insurance, and compliance—consistent with the Board’s refreshment and skills-matrix approach .
  • Alignment: Director pay structure relies on cash retainers and DSUs with deferral and stock-tracking features, plus stringent stock ownership and anti-hedging/pledging policies—promoting long-term alignment with shareholders .
  • Independence and conflicts: Independence confirmed; no related-party transactions disclosed at appointment. RED FLAGS to monitor include any future commercial ties between CBU’s wealth/insurance units and MassMutual affiliates, and cumulative time commitments across external boards (mitigated by CBU’s over-boarding restrictions) .
  • Shareholder confidence signals: Strong say-on-pay support in 2024 (93.15%), improvements to severance/change-in-control governance, and robust clawback/anti-hedging policies reinforce governance quality and investor alignment .

Overall, Vaccaro’s appointment adds deep domain and regulatory expertise to CBU’s board at a time of multi-line growth, with low immediate conflict risk and strong incentive alignment through established director compensation and ownership frameworks .