CF
CNO Financial Group, Inc. (CNO)·Q4 2024 Earnings Summary
Executive Summary
- CNO delivered a strong Q4 with net operating EPS of $1.31, up 11% YoY and 18% QoQ; GAAP diluted EPS was $1.58 vs $0.32 in Q4’23 as non-operating items swung favorably. Insurance product margin remained solid despite a modest actuarial headwind in Health .
- Top-line was softer YoY on lower policyholder/special-purpose portfolio investment income; total revenues were $1.10B vs $1.17B in Q4’23 but improved vs Q3’24 ($1.13B). Operating income grew on underwriting margins and higher net investment income allocated to products .
- 2025 guidance introduced: operating EPS $3.70–$3.90, run-rate operating ROE ~10.5% (+50 bps), expense ratio 19.0–19.4%, excess Holdco cash flow $200–$250m; multi-year tech modernization ($170m over 3 years) to enable cloud/AI, included in guidance .
- Capital deployment is a clear catalyst: $92m repurchased in Q4; post-print, Board added $500m to buyback authorization and maintained $0.16 dividend, supporting TSR while RBC remains ~383% and Holdco liquidity $372m .
What Went Well and What Went Wrong
- What Went Well
- Broad-based sales momentum and distribution growth: 10th straight quarter of sales growth; producing agent counts +8% YoY; record annuity collected premiums (second straight quarter) .
- Underwriting margins and investment income: Operating EPS ex significant items +41% YoY in Q4; NII not allocated benefited from a $28.1m dividend from the Rialto investment; allocated yields up to 4.87% .
- Strategic clarity: Introduced multi-year ROE expansion plan (+150 bps over 3 years) while investing in tech modernization to leverage AI/cloud and accelerate product/customer capabilities .
- What Went Wrong
- Revenues declined YoY (−6%) given lower policyholder/special-purpose portfolio income; Q4 total revenues $1.10B vs $1.17B in Q4’23 .
- Health actuarial review headwind: 4Q24 significant items included a $3.9m unfavorable impact to Health margin, partially offset by strong underlying margins; 3Q24 had unusually favorable actuarial items .
- Fee income seasonality/mix: Management flagged near-term pressure on fee income in 2025 given sales mix shift to smaller MA providers and service investments in Worksite; expect 1Q ~¼ and 4Q ~¾ of annual fee income .
Financial Results
Segment insurance product margin (non-GAAP):
Key KPIs and capital:
Notes: Operating metrics are non-GAAP; reconciliations are provided by the company .
Guidance Changes
Earnings Call Themes & Trends
Management Commentary
- “CNO delivered an exceptional quarter and full-year financial performance… Building on 10 consecutive quarters of sales growth… highlighted by production records across both divisions.” – CEO Gary Bhojwani .
- “Operating earnings per share excluding significant items were up 41% for the quarter and 40% for the year… robust capital position and free cash flow… returning $349 million to shareholders.” – CEO .
- “Operating EPS excluding significant items up 41% in the quarter… investment income not allocated benefited from a $28.1 million dividend from our investment in Rialto… run rate operating ROE about 10%.” – CFO Paul McDonough .
- “3-year project to modernize certain elements of our technology… convert legacy/mainframe to cloud-based SaaS; enables us to leverage Gen AI… expected cost ~$170m over 3 years, ~$60m in 2025.” – CFO and CEO .
Q&A Highlights
- Capital return cadence: Buyback capacity tied to excess free cash flow and starting Holdco liquidity; management points to capacity absent more compelling uses .
- Worksite geographic expansion: Still early with “a lot” of upside; Worksite has ~1/10th the agents of Consumer; expansion balanced with expense discipline .
- Bermuda reinsurance: Company “closely evaluating” additional opportunities; platform and BMA relationships established; sees capacity in market .
- FIAs: Surrender rates moderated vs 2023 highs and stabilized; management “bullish” on annuity demand (demographics, lack of pensions) though quarterly comps tougher .
- Tech modernization accounting: Majority treated as nonoperating; not a cost-savings play but a growth enabler; 2025 guidance includes impacts on operating income, equity, and Holdco cash flow .
- Expense ratio trajectory: Expect flat near term due to tech/Bermuda exploration costs; longer term should decline with operating leverage .
- LTC/Supp Health margins: 2024 at favorable end of expected range; guidance assumes normalization toward run-rate .
Estimates Context
- Wall Street consensus (S&P Global) was unavailable at time of retrieval due to access limits; therefore, we cannot present beat/miss vs estimates for Q4 2024 or near-term periods (Values from S&P Global unavailable).
- Implication: Investors should focus on YoY/QoQ trajectories and the company’s 2025 guidance until third-party consensus is obtained.
Key Takeaways for Investors
- 2025 guide sets a credible, measurable path: Operating EPS $3.70–$3.90 and +50 bps ROE improvement, with a 3-year +150 bps target, while investing in foundational tech—supportive for a “grow-and-optimize ROE” narrative .
- Capital returns remain robust and accelerating: $92m repurchased in Q4; post-quarter, Board added $500m authorization; dividend maintained at $0.16—supporting TSR alongside solid RBC and liquidity .
- Sales engines are firing: Record annuity premium collections, strong Medicare and LTC momentum, and consistent agent growth underpin forward earnings power despite revenue mix variability .
- Margin sustainability watch: 2024 included favorable morbidity and reserve releases; guidance prudently assumes normalization—monitor Health/LTC run-rate margins and “other annuities” reserve effects .
- Tech modernization is a medium-term enabler: Near-term expense/fee headwinds, but long-term capability to leverage AI/cloud for faster product cycles, better agent/customer experience, and operating leverage .
- Macro tailwinds: Higher-for-longer rates and demographic demand bolster annuity economics; management assumes ~4.5% 10Y, offering compounding support to ROE as assets grow and yields lift .
- Wildcards/catalysts: IRS approval for NOL tax method change recharacterization expected in 1Q25 (no net financial statement impact at YE but economically meaningful over time); potential Bermuda treaty expansion .
Appendix: Additional Data Points (for reference)
- Q4 significant items: net unfavorable $3.1m to operating income, driven by Health actuarial review (−$3.9m), vs favorable $26.4m in Q4’23; FY24 significant items +$18.8m .
- Capital metrics: Year-end RBC 383%; Holdco liquidity $372.5m; debt-to-total capital ex-AOCI 32.1% (25.6% pro forma for May 2025 notes repayment) .
- Quarterly revenue mix: Insurance policy income $643.6m; general account NII $399.5m; policyholder/special portfolios $17.1m; total revenues $1,097.2m in Q4 .