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    Mr Cooper Group Inc (COOP)

    Q1 2024 Earnings Summary

    Reported on Apr 14, 2025 (Before Market Open)
    Pre-Earnings Price$79.48Last close (Apr 23, 2024)
    Post-Earnings Price$81.00Open (Apr 24, 2024)
    Price Change
    $1.52(+1.91%)
    • Advanced Digital Platform: The company’s use of its AI-powered platform, Pyro, enables processing of massive volumes of documents with 97%+ accuracy and very fast turnaround (processing a new portfolio within 24 hours) while reducing manual entry costs. This technological edge is expected to drive further efficiency and scalability.
    • Disciplined Acquisition Strategy in a Robust Market: Management’s disciplined approach to acquiring MSRs—despite evaluating many deals and winning only those that meet strict return hurdles—positions the company to capitalize on a strong bulk market. Their consistent deal flow and preferred seller relationships underscore a robust market demand.
    • Sustained Operating Leverage and Scalability: Even as the portfolio grows rapidly, the company continues to benefit from operating leverage by boarding large amounts of UPB with only modest increases in headcount and expenses. This scalable cost structure is a key factor in supporting strong earnings and profitability over time.
    • Competitive Pressure in Originations: Q&A participants noted that high mortgage rates continue to create a challenging environment for originations, with intense competition from banks and other market participants that could pressure margins over time.
    • Reliance on Technology and Operating Leverage: While the company reported strong operating leverage, management cautioned that such levels may not be consistently replicable in future quarters, especially as ongoing investments in technology and process improvements add expense.
    • Risk in MSR Bulk Deal Execution: Management acknowledged that they win only a small percentage of the bulk MSR deals evaluated, meaning that intensified competition or less favorable pricing in this market could adversely affect returns.
    1. Servicing Growth
      Q: Potential for $2T servicing portfolio?
      A: Management explained they no longer target a fixed size but instead focus on targeted returns. They believe that, given technology investments and market consolidation, robust growth is achievable in a large underlying market ( ).

    2. Operating Leverage
      Q: Were servicing margins boosted by one-offs?
      A: Management noted the strong operating leverage was not driven by one-time items but by ongoing technology investments and process efficiencies that they expect to persist going forward ( ).

    3. MSR Financing
      Q: How are $50B MSRs financed?
      A: They clarified that the majority of the $50B MSRs was secured via a competitive bidding process, with financing structured to yield pro-rata amortization expense and recapture levels that align with current interest rates ( ).

    4. Cost Efficiency
      Q: Can servicing cost per loan be lower?
      A: Management is confident in reducing the cost per loan further through scale and continued investments in AI and digital processes, enabling them to add large volumes with only modest increases in headcount ( ).

    5. MSR Opportunity
      Q: What portfolio types drive your MSR buys?
      A: They maintain a disciplined approach by purchasing a mix of legacy and new portfolios, focusing on opportunities that meet their targeted return thresholds amid strong market competition ( ).

    6. Deal Win Rate
      Q: What percentage of MSR deals meet return hurdles?
      A: Management indicated that out of roughly 52 evaluated deals, only a small percentage meet their return criteria, reflecting a stringent process to ensure every acquisition adds shareholder value ( ).

    7. Originations Competition
      Q: Can originations margins withstand fierce competition?
      A: While acknowledging a competitive market due to higher rates, management remains confident in consistent profitability in originations, though they do not provide specific margin guidance ( ).

    8. New Mortgage Products
      Q: Will Freddie Mac’s new product boost volume?
      A: Management expressed cautious optimism around Freddie Mac’s proposed fixed-rate second mortgage product, viewing it as a promising innovation that could enhance both origination and servicing volumes ( ).

    9. Corporate Segment
      Q: Is the corporate segment’s expense trend sustainable?
      A: They are investing in the corporate segment to achieve future cost reductions, expecting some expense declines despite a slight rise in debt-related costs as part of their ongoing efficiency efforts ( ).

    10. Ownership Impact
      Q: Does concentrated nonbank ownership increase volatility?
      A: Management dismissed concerns, stating that strong capital positions, competitive bidding by banks, and disciplined operations ensure that concentrated ownership does not add extra volatility ( ).

    11. Delinquency Trend
      Q: Why do FHA and VA delinquencies differ?
      A: They attributed the faster decline in FHA delinquencies to effective modification programs, contrasting with VA delinquencies, which are improving as new rate modification options are introduced ( ).

    12. Portfolio Strategy
      Q: Preferred mix: balanced or at-the-money?
      A: Management remains flexible, evaluating each opportunity on an option-adjusted spread basis without a strong bias, choosing whichever portfolio type best meets their return targets ( ).

    13. Xome Revenue
      Q: Is Xome’s revenue run rate sustainable?
      A: Management described Xome as meeting expectations with consistently low delinquencies, indicating that its performance should remain steady under current market conditions ( ).