Amy Shore
About Amy Shore
Amy T. Shore, age 61, was appointed as an independent director of Crawford & Company on June 6, 2025, following her January 2025 retirement from Nationwide Insurance; she holds CPCU and CLU designations, a B.S. in business administration from Bowling Green State University, and completed executive programs at Northwestern’s Kellogg School and UC Berkeley . Her initial term runs until the 2026 Annual Meeting, and she joined the Compensation & Human Capital Committee and the Governance Committee effective immediately; her 2025 director compensation will be pro‑rated and follows the standard non‑employee director framework . With her election, Crawford noted three women now serve on a ten‑member Board, signaling enhanced diversity and governance breadth .
Past Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| Nationwide Insurance | EVP & Chief Transformation Officer | Through Jan 2025 | Led enterprise-wide initiatives for sustainable operational improvements |
| Nationwide Insurance | EVP – Chief Customer Officer | Oct 2019 – Feb 2024 | Oversaw customer strategy/experience across ~14M customers and eight business lines |
| Nationwide Insurance | President, P&C Sales & Distribution | Jun 2016 – Sep 2019 | Directed national sales teams; broad P&C leadership across sales, underwriting, product/pricing, service, GM |
| Nationwide Insurance | Various executive roles (P&C) | ~27 years | Multi-disciplinary leadership in regulated insurance sectors |
External Roles
| Organization | Role | Tenure | Committees/Impact |
|---|---|---|---|
| Bowling Green State University | Trustee & Board Chair | Current | Prior vice-chair; chaired investment, compensation, and financial affairs committees |
| Columbus Symphony (Ohio) | Trustee & Secretary | Current | Governance experience in non-profit arts sector |
| United Way of Delaware County (OH) | Board service (prior) | Prior | Community engagement experience |
Board Governance
- Committee assignments: Amy Shore serves on the Compensation & Human Capital Committee and Governance Committee, effective June 6, 2025 .
- Independence: Appointed as an independent director; company maintains a majority independent Board per NYSE standards (proxy context) .
- Committee mandates:
- Compensation & Human Capital Committee oversees CEO and executive pay design, sets compensation levels, certifies performance goal achievement, and manages incentive plan risk safeguards; it met five times in 2024 .
- Governance Committee oversees corporate governance, ERM oversight, compliance/ethics reporting, director succession, guidelines, and director nominations; it met four times in 2024 .
- Audit Committee (context for related-party and financial oversight) held 10 meetings in 2024 and reviews related party transactions per policy .
- Board activity: In 2024 the Board held five meetings; independent directors met five times in executive session, with at least 75% attendance by each current director that year (pre‑Amy appointment) .
- Policies: Prohibition on hedging/pledging by directors; executive clawback policy for incentive compensation in line with Rule 10D/NYSE .
Fixed Compensation
| Element | Value | Notes |
|---|---|---|
| Annual cash retainer (paid quarterly) | $50,000 | Standard for non‑management directors |
| Restricted share award (granted annually) | $90,000 | 2024 director grants vested in full on Dec 31, 2024 |
| Board meeting fee (per meeting) | $1,500 | Paid per meeting |
| Committee meeting fee (per meeting) | $1,500 | Paid per meeting |
| Audit Committee Chair (paid quarterly) | $25,000 | Chair premium |
| Compensation & Human Capital Committee Chair (paid quarterly) | $15,000 | Chair premium |
| Governance Committee Chair (paid quarterly) | $12,500 | Chair premium |
| Executive Committee Chair (paid quarterly) | $12,000 | Chair premium |
| Chair of the Board (paid quarterly) | $100,000 | Non‑Executive Chair premium |
| Amy Shore 2025 compensation | Pro‑rated | Includes initial equity grant upon appointment |
Performance Compensation
| Item | Detail | Vesting/Performance Treatment |
|---|---|---|
| Director equity grant type | Restricted share awards (non‑employee director stock plan) | 2024 grants vested fully on Dec 31, 2024; time‑based vesting (no performance conditions) |
| Amy Shore initial grant (2025) | Initial equity grant upon appointment; pro‑rated for partial year | Not disclosed to include performance metrics; treated under standard director plan |
| Performance metrics tied to director pay | None disclosed for directors | Equity is time‑based; no TSR/financial metrics for director awards |
Other Directorships & Interlocks
- Public company boards: Not disclosed in company filings for Amy Shore; external roles currently include BGSU trustee/chair and Columbus Symphony trustee/secretary .
- Compensation committee interlocks: Proxy disclosed no interlocks for then‑members of the Compensation & Human Capital Committee; Amy joined the committee after the proxy date .
- Related party/Item 404(a): Company reports no related party transactions in 2024; Amy Shore’s appointment 8‑K states no transactions requiring disclosure under Item 404(a) .
Expertise & Qualifications
- Technical and operating expertise in P&C insurance across sales, underwriting, product/pricing, customer experience, and transformation over ~27 years at Nationwide .
- Governance credentials: Trustee and board chair experience at BGSU with prior leadership of investment, compensation, and financial affairs committees; non‑profit governance at Columbus Symphony .
- Credentials: CPCU, CLU; executive education programs at Kellogg and UC Berkeley .
- Thought leadership: Frequent speaker on digital transformation and customer strategy; 2023 finalist—50/50 Women on Boards “50 Women to Watch for Boards” .
Equity Ownership
| Item | Detail |
|---|---|
| Initial beneficial ownership filing | Form 3 filed and signed by Amy T. Shore on 06/10/2025 (initial statement of beneficial ownership) |
| Rule 10b5‑1 trading plans | None adopted or terminated by directors/officers in Q3 2025 (company disclosure) |
| Director stock ownership guidelines | $200,000 or 25,000 shares required for non‑employee directors (2024 guideline level) |
| Hedging/pledging of company stock | Prohibited for directors under company policy |
| Shares outstanding (context) | Class A: 30,215,256; Class B: 19,144,928 (as of Mar 14, 2025) |
Say‑on‑Pay & Shareholder Signals
| Metric | FY 2023 | FY 2025 |
|---|---|---|
| Advisory vote on executive compensation – For (votes) | 17,512,908 | 17,553,429 |
| Advisory vote on executive compensation – Against (votes) | 389,647 | 541,452 |
| Advisory vote – Abstain (votes) | 17,680 | 41,321 |
| % turnout (Class B represented) | 95.71% | 96.51% |
Consistently strong shareholder support on say‑on‑pay provides a favorable governance signal for compensation oversight and committee credibility .
Governance Assessment
- Board effectiveness: Appointment adds deep customer/transformation expertise to Compensation and Governance committees, directly supporting oversight of pay‑for‑performance design and corporate governance/ERM .
- Independence and conflicts: Designated independent; no Item 404(a) related‑party transactions; Audit Committee enforces related‑party policy—conflict mitigation appears robust .
- Alignment mechanisms: Director ownership guidelines ($200,000 or 25,000 shares) and anti‑hedging/pledging policy enhance alignment and discourage misaligned risk; Amy’s 2025 equity grant is time‑based, typical for directors .
- Attendance/engagement context: Board and committees were active in 2024 (Board 5 meetings; independent sessions 5; Audit 10; Compensation 5; Governance 4), indicating a strong cadence of oversight; Amy’s attendance will be trackable in future proxies .
- Shareholder signals: High say‑on‑pay approval rates in 2023 and 2025 underpin confidence in compensation governance, relevant to Amy’s Compensation Committee role .
- RED FLAGS: None disclosed specific to Amy Shore; no hedging/pledging, no related‑party transactions, and no Q3 2025 10b5‑1 plans adopted by directors .