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Bruce Swain Jr.

Executive Vice President and Chief Financial Officer at CRAWFORD &
Executive

About Bruce Swain Jr.

W. Bruce Swain, Jr. is Executive Vice President and Chief Financial Officer of Crawford & Company and is 61 years old . He has served as CFO since October 2006 (previously SVP & interim CFO from May 2006; SVP & Controller since January 2000), indicating deep institutional knowledge across finance, controls, and reporting . In 2024, company performance metrics that drive incentive pay included revenue before reimbursements of $1,293.9 million, adjusted operating earnings of $82.5 million (6.4% adjusted operating margin), and adjusted EPS of $0.74 used for LTIP calibration; the 2022–2024 PSU cycle paid 0% due to below-threshold EPS, underscoring pay-for-performance . Total shareholder return for 2020–2024 shows CRD-A at $66→$116 and CRD-B at $73→$133 versus S&P P&C peer index at $106→$220 (value of a $100 initial investment), providing context for long-term alignment .

Past Roles

OrganizationRoleYearsStrategic Impact
Crawford & CompanyEVP & Chief Financial OfficerOct 2006–presentLong-tenured CFO overseeing global finance and capital allocation
Crawford & CompanySVP & interim CFOMay 2006–Oct 2006Transition stewardship of finance function
Crawford & CompanySVP & ControllerJan 2000–May 2006Led financial reporting and controls

Fixed Compensation

Metric (USD)202220232024
Base Salary$475,000 $475,000 $484,808
Year-over-Year Salary Change0.0% 2.1% (Company table)
Stock Awards (Grant-date fair value)$457,253 $455,954 $474,257
Non-Equity Incentive Plan Compensation (STIP)$146,904 $296,845 $106,408
Nonqualified Deferred Compensation Earnings$0 (net of pension item per note) $45,490 $25,150
All Other Compensation (perquisites, DC/SERP, 401(k), insurance, car)$31,114 $37,400 $29,307
Total Compensation$1,110,271 $1,310,689 $1,119,930

2024 “All Other Compensation” detail included: $7,332 company deferred comp contribution; $10,350 to 401(k); $4,471 life insurance premiums; $5 gift card; $7,149 company car .

Performance Compensation

Annual Cash Incentive (STIP)

  • Target opportunity: 57.5% of base salary; threshold 17.25%; maximum 115% .
  • 2024 performance metrics and weights: Revenue (25%), Adjusted Operating Earnings (50%), Adjusted Operating Margin (25%) .
MetricThreshold Goal (% of target)Target GoalMaximum Goal (% of target)Actual 2024Weight
Revenue95% $1,302.9m 110% $1,293.891m 25%
Adjusted Operating Earnings90% $91.5m 115% $82.5m 50%
Adjusted Operating Margin95% 7.0% 110% 6.4% 25%
2024 STIP OutcomeAmount% of Target
W. Bruce Swain, Jr.$106,408 38.2%

Funding thresholds: company OE ≥$68.6m and revenue ≥$1,172.6m; payouts varied linearly between thresholds and caps; FX and unusual items adjusted per committee discretion .

Long-Term Incentives (LTIP)

  • 2024 target LTIP value: $500,000 (50% PSUs; 50% time-vested RSUs); elected 100% share settlement .
  • 2024 PSU metric: 2024–2026 cumulative EPS; 30% payout at ≥$2.64; 100% at $2.95–$3.11; 200% at ≥$3.42; 0% below $2.64 (plan adjustments applied per LTIP) .
2024 Grants (2/7/2024)Threshold (#)Target (#)Max (#)Grant-date FV
PSUs (EPS 2024–2026)6,178 20,593 41,186 Included in $474,257 total
Time-vested RSUs20,593 Included in $474,257 total
  • Prior PSU outcome: 2022–2024 EPS below threshold → 0% payout; committee certified no payout .

Outstanding Equity and Vesting Schedule (as of 12/31/2024)

Award TypeUnits OutstandingVesting Terms / Dates
RSUs40,783 Vest 100% on 12/31/2025
RSUs13,867 34% vests 12/31/2025 (after 33% 12/31/2023 and 33% 12/31/2024)
RSUs20,593 Vest 100% on 12/31/2026
RSUs13,798 33% vests 12/31/2025; 34% vests 12/31/2026 (33% vested 12/31/2024)

Implication: Concentrated vesting events on 12/31/2025 and 12/31/2026 can create incremental selling pressure windows as awards vest and settle .

Stock Options (Legacy Grants)

Options ExercisableExercise PriceExpiration
35,919 $9.22 2/08/2027
36,010 $8.60 2/07/2028
38,880 $9.70 2/11/2029
42,319 $9.01 2/10/2030

Equity Ownership & Alignment

Ownership (as of 3/14/2025)Class AClass B% of Class A% of Class B
W. Bruce Swain, Jr. (incl. options exercisable within 60 days)482,118 1,000 1.6% — (<1%)
  • Stock ownership guidelines: Executive Vice Presidents required to hold 2.0x base salary or 120,000 shares; 75% net retention of shares until met; all NEOs compliant except Mr. Hoberman—implies Mr. Swain is compliant .
  • Hedging/pledging: Prohibited for officers/directors; no margin or collateralized pledging allowed .
  • Clawback: Restatement-based recovery per SEC/NYSE rule; also allows recovery for material misconduct irrespective of restatement; 3-year lookback; no indemnification .
  • Nonqualified deferred compensation (Swain): 2024 executive contributions $106,869; company $7,332; earnings $44,513; withdrawals $85,270; year-end balance $777,294 .
  • Pension: Present value of accumulated benefit $241,142 (Crawford Retirement Plan; plan frozen) .

Employment Terms

ProvisionTerms
Base salary floorAt least $457,600; eligible for STIP and LTIP; car and life insurance benefits
Severance (no-cause termination or change-in-control)18 months’ base salary + pro-rata bonus for year of termination; subject to release and non-compete/non-solicit
Restrictive covenantsConfidentiality, non-competition, non-disclosure, non-solicitation during employment and post-termination period
CIC equity acceleration (plan terms)Time-vested awards: 100% vest on CIC; earned performance awards: pro-rata vesting as of CIC date
Modeled Payouts if event on 12/31/2024Termination in Connection with CICTermination Without Cause
Cash Severance$833,908 $833,908
Stock Awards (accelerated/vested)$709,524 $709,524
COBRA Benefit$23,448 $23,448
Total$1,566,880 $1,566,880

Performance & Track Record

Company Performance20202021202220232024
TSR value of $100 (Class A / Class B)$66 / $73 $69 / $78 $53 / $57 $129 / $145 $116 / $133
Peer TSR (S&P P&C Index)$106 $125 $149 $164 $220
Net income attributable to shareholders ($000s)$28,296 $30,692 $(18,305) $30,609 $26,529
2024 Operating MetricsValue
Revenue before reimbursements (millions)$1,293.9
Adjusted Operating Earnings (millions)$82.5
Adjusted Operating Margin6.4%
EPS used for 2023–2025 and 2024–2026 PSU calibration$0.74
  • Incentive plan design changes emphasize operating margin to address underperforming areas and maintain growth/earnings balance; 2024 payouts for corporate metrics were below target (38.2% factor), consistent with pay-for-performance .
  • Say-on-pay: 92.1% approval at 2023 annual meeting, indicating strong shareholder support for compensation practices .
  • Benchmarking: Target each element near market median using a multi-pronged comparator approach; independent consultant Pay Governance advises the committee .

Compensation Structure Analysis

  • Mix and risk: Predominantly at-risk pay through STIP and LTIP; 50/50 split of PSUs and time-vested RSUs in LTIP; no option grants in 2024 (legacy options remain outstanding) .
  • Metric rigor: 2024 STIP included revenue (25%), adjusted operating earnings (50%), and adjusted operating margin (25%), with explicit threshold and max bands; PSU metric solely cumulative EPS with tight target band ($2.95–$3.11 pays 100%) and zero payout below threshold ($2.64) .
  • Realized alignment: Corporate STIP factor 38.2% and 0% PSU payout for 2022–2024 reflect downside alignment when results are below targets .

Risk Indicators & Red Flags

  • Hedging/pledging prohibited; clawback compliant with NYSE Rule 10D and extended to misconduct; ownership guidelines enforced with retention requirement .
  • No related party transactions in 2024 .
  • Auditor rotation to KPMG after EY dismissal post-2024 audit; no disagreements or reportable events noted with EY .

Investment Implications

  • Alignment: High stock ownership (1.6% of Class A) and compliance with ownership guidelines, combined with robust hedging/pledging prohibitions and a broad clawback policy, point to strong alignment with shareholders and lower governance risk .
  • Incentive sensitivity: 2024 corporate STIP payout at 38.2% and zero payout on 2022–2024 PSUs demonstrate real downside sensitivity; forward PSU payout hinges on achieving 2024–2026 cumulative EPS in the $2.95–$3.11 target band, providing a clear earnings roadmap .
  • Supply/overhang: Concentrated RSU vestings on 12/31/2025 and 12/31/2026 (and legacy options expiring 2027–2030) create identifiable windows of potential insider selling pressure; monitoring Form 4s around these dates is prudent .
  • Retention vs. cost: Severance at 18 months of salary plus pro-rata bonus (with single-trigger vesting for time-based equity on CIC) balances retention against cost; investors should track any changes to trigger mechanics and equity plan design in future proxies .
  • Performance watchlist: With 2024 adjusted operating margin below target (6.4% vs. 7.0%), incremental improvements in margin and EPS are directly tied to incentive payouts and should be monitored as leading indicators of compensation realization and potential executive selling windows .