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Marwan Fawaz

Chair of the Board at CSG SYSTEMS INTERNATIONALCSG SYSTEMS INTERNATIONAL
Board

About Marwan Fawaz

Independent director at CSG Systems International since March 2016; Chair-elect of the Board subject to re‑election at the May 2025 Annual Meeting; age 62; MS in Electrical & Communication Engineering and BS in Electrical Engineering from California State University, Long Beach; deep operating/technology credentials across cable, telecom, broadband, and consumer tech . The Board has determined he is independent under Nasdaq/SEC rules; the Board favors an independent Chair and selected Fawaz to succeed Ronald Cooper to strengthen independent oversight .

Past Roles

OrganizationRoleTenureCommittees/Impact
Nest Labs (Alphabet)Chief Executive OfficerJun 2016 – Aug 2019Led smart home platform within Alphabet; senior operating role .
Google/AlphabetExecutive AdvisorSep 2019 – Jun 2022Strategic advisory across Alphabet tech businesses .
Google/Motorola HomeEVP & Chief Executive Officer2012 – 2013Led home business post-Motorola integration .
Charter CommunicationsEVP Strategy & Operations; Chief Technology Officer2006 – 2011Technology and operations leadership at major cable operator .
Adelphia CommunicationsSVP & Chief Technology Officer2003 – 2006CTO responsibilities during industry consolidation .
MediaOneVP Engineering & OperationsNot disclosedNetwork engineering/operations leadership .
Synacor, Inc.Board MemberMar 2012 – Jan 2021Public company board experience in media/tech .
Sarepta AdvisorsFounder & PrincipalNot disclosedAdvisory leadership in telecom/media technology .

External Roles

OrganizationRoleStart DateNotes
NRG Energy (NYSE: NRG)Board MemberNov 2023Current public board; Fortune 500 energy company .
Ubicquia, Inc.Board MemberDec 2022Private AI insights company board .
Synacor, Inc.Former Board MemberMar 2012 – Jan 2021Prior public board; ended 2021 .

Board Governance

  • Committees: Sustainability, Social Responsibility & Governance (SSG) Chair through the 2025 Annual Meeting; member of Cybersecurity Committee; will become Board Chair (independent) upon re‑election and then step down as SSG Chair (Rachel Barger designated Chair‑Elect of SSG) .
  • Independence: All directors other than the CEO are independent; Board employs independent Chair model; Fawaz selected as Chair‑elect to ensure continuity and independent oversight .
  • Attendance: Board held 9 meetings in 2024; each director attended at least 75% of Board and applicable committee meetings; three executive sessions of independent directors were held; all directors attended the 2024 Annual Meeting .
  • Committee activity levels: Audit (9 meetings), Compensation (5), SSG (4); Cybersecurity convenes ad hoc for critical issues; Board receives quarterly cybersecurity reports from CIO/CISO .
  • Shareholder engagement and governance practices include majority voting for directors, independent committees, ownership guidelines, clawback policy, and limitations/guidelines on simultaneous service on other public company boards .

Fixed Compensation

ComponentAmountTerms
Annual cash retainer (director)$75,000Paid quarterly in advance for continued service .
Committee member retainer$7,500One retainer regardless of number of committees .
Committee chair retainersAudit $16,000; Compensation $16,000; SSG $10,000Annual amounts for chair service .
Additional retainer (Board Chair)$75,000Applies to Chair of the Board .
2024 fees earned — Fawaz$92,500Actual 2024 cash compensation .

Performance Compensation

Equity ElementGrant MetricsVesting2024 Values (Fawaz)
Annual director equity grantRestricted stock; grant sized at $200,000Vests on the day immediately preceding the first annual meeting after grant; shares calculated using 20‑day trailing average price .4,723 RS shares; grant date fair value $189,203 .

Directors do not receive performance‑conditioned equity (e.g., PSUs) at CSG; non‑employee director equity is time‑based restricted stock only .

Other Directorships & Interlocks

External BoardPotential Interlock/Conflict with CSGNotes
NRG EnergyNone disclosedNo related party transactions reported; energy sector distinct from CSG’s industry .
UbicquiaNone disclosedPrivate AI insights; no CSG related party transactions reported .
Synacor (former)NoneHistorical role ended 2021 .

Expertise & Qualifications

  • 30+ years in media, cable, telecom, and broadband with deep understanding of technology used by CSG’s largest customers; senior roles across strategy, operations, and technology .
  • Public company board experience; advisory roles at global technology companies; advanced engineering education .

Equity Ownership

MetricAmountNotes
Total beneficial ownership (common)31,793 sharesAs of Feb 28, 2025 .
Ownership as % of outstanding<1%Company outstanding shares: 28,773,311 as of Feb 28, 2025 .
Unvested restricted shares4,723 sharesAs of Feb 28, 2025 .
Ownership guidelines5x annual cash retainerNon‑employee directors must meet within five years; compliance status 100% for directors as of Dec 31, 2024 .
Hedging/pledgingProhibitedInsider Trading Policy bans hedging/pledging .

Governance Assessment

  • Board effectiveness: Fawaz’s elevation to independent Chair enhances agenda setting, risk oversight, and independent evaluation of the CEO; complements his SSG leadership and cybersecurity oversight experience .
  • Independence and attendance: Independent status under Nasdaq/SEC; at least 75% meeting attendance; strong engagement via executive sessions and all directors attending the 2024 Annual Meeting .
  • Compensation alignment: Balanced director pay structure (cash plus time‑based equity) with robust share ownership policy; Fawaz’s 2024 total director compensation of $281,703 reflects standard program; equity vests annually before the next meeting which promotes alignment without short‑term gaming .
  • Conflicts/related party exposure: Audit Committee oversees related party transactions; none reported in 2024; no disclosures indicating conflicts tied to Fawaz’s external boards (NRG, Ubicquia) .
  • Shareholder confidence signals: 2024 say‑on‑pay support was 97.5% (for NEOs), indicating broad investor support for compensation governance; clawback policy updated in Nov 2023; anti‑hedging/pledging policy in place .
  • RED FLAGS: None disclosed for Fawaz regarding attendance issues, related‑party transactions, hedging/pledging, or delinquent Section 16 filings; late filings in 2024 were limited to two other executives (Woods and Tran) and were subsequently remedied .