Citi Trends - Earnings Call - Q1 2022
May 25, 2021
Transcript
Operator (participant)
Greetings and welcome to the Citi Trends First Quarter 2021 Earnings Conference Call. During the presentation, all participants will be in a listen-only mode. Afterwards, we will conduct a question-and-answer session. At that time, if you have a question, please press the one followed by the four on your telephone. If at any time during the conference you need to reach an operator, please press star zero. As a reminder, this conference is being recorded. Tuesday, May 25th, 2021. I would now like to turn the conference over to Nitza McKee, Senior Associate. Please go ahead.
Nitza McKee (Senior Associate)
Thank you and good morning, everyone. Thank you for joining us on Citi Trends First Quarter 2021 Earnings Call. On our call today is our Chief Executive Officer, David McEwen, Chief Financial Officer, Pam Edwards, and Vice President of Finance, Jason Moschner. Our earnings release was sent out this morning at 6:45 A.M. Eastern Time. If you have not received a copy of the release, it is available on the company's website under the Investor Relations section at www.cititrends.com. You should be aware that prepared remarks today made during this call may contain forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Management may make additional forward looking statements in response to your questions. These statements do not guarantee future performance, therefore, you should not place undue reliance on these statements.
We refer you to the company's most recent report on Form 10-K and other subsequent filings with the Securities and Exchange Commission for a more detailed discussion of the factors that can cause actual results to differ materially from those described in the forward-looking statements. I will now turn the call over to our Chief Executive Officer, David McEwen. David.
David McEwen (CEO)
Thank you, Nitza, and good morning, everyone. Thank you for joining us today on our First Quarter Fiscal 2021 Earnings Call. This morning, I will review our stellar financial and operating results for the first quarter. I will update you on our progress and go forward plans related to our strategic initiatives. Pam Edwards, our CFO, will then elaborate on our financial results and provide details of our guidance for the remainder of the year. I want to take a moment to express my heartfelt gratitude for the unwavering support and dedication across our stores, distribution centers, buying teams, and leadership teams who collectively, with great pride and dedication, have continued to service our loyal and growing African American and Latinx families' apparel, accessories, and home lifestyle needs at value prices.
Our first quarter results are a true testament to our team's dedication to our customers and the Citi Trends brand. In fact, this was a first quarter in which we surpassed our record fiscal 2020 fourth quarter sales by more than $30 million, a feat that clearly indicates that our strategies are working, our teams are performing with excellence, and our customers are loving the Citi Trends experience. Now, let me discuss the key highlights of our first quarter performance. Total sales increased 146% versus Q1 2020 and increased 39% compared to the first quarter of 2019. This is a record first quarter in which we saw new records for sales, gross margin, operating income, both dollars and margin, and EPS. Comparable store sales increased 142% versus 2020, the seventh consecutive quarter of positive growth. Compared to the first quarter of 2019, comparable store sales increased 35%.
Our positive momentum was once again driven primarily by frequent trips and spending, by longtime loyalists, lapsed comebacks, and many newbies. Lastly, the federal government stimulus that started during the third week of March contributed to our momentum. We are very encouraged by the broad-based strength across our six categories. They are: women's, men's, kids, beauty and accessories, home and lifestyle, and footwear. Our customers' excitement when shopping our citis can be attributed to the outstanding efforts of our buying, planning, and allocation teams. Our strong top-line results were combined with meaningful margin expansion and disciplined expense management across our operational disciplines. Earnings per share of $3.23 far exceeded our beginning of period expectations and the guidance range we provided with our business back in mid-April. This was another well-executed, high-performance quarter for Citi Trends.
Our transformation is well underway, and not only do we have strong momentum in the business, but we are reading and reacting to the environment with great agility while uncovering new ways to elevate and amplify our unique specialty value brand position. Let me now update you on the progress we are making on our four strategic initiatives that will drive accelerated sales and earnings growth. As a reminder, they are: number one, growing our fleet and expanding our customer base; number two, optimizing our product mix; number three, reinvesting in our infrastructure; and number four, making a difference within the communities we serve. Up first is our opportunity to grow our fleet and expand our customer base. We are on track to open at least 30 new stores this year, coupled with approximately 20 remodels.
We remain extremely bullish about growing our footprint with our long-term sites set on a fleet potential of 1,000 locations, over 70% growth from where we are today. Our growth will remain focused on three distinct types of neighborhoods: number one, African American-centric; number two, melting pot or a mix of African American and Latinx populations; and number three, Latinx-centric. As I've mentioned in the past, the role of the physical store is more important than ever as we develop relationships with customers in the heart of their communities, often literally a stone's throw from where they live. The experience of shopping in our stores is highly unique, with a community culture vibe that is unparalleled in retail today. Also, during the first quarter, we are thrilled to announce the launch of a Citi Trends Lab store, along with a second lab store opening this week.
These labs represent a testing ground that amplifies and takes our intimate specialty store experience to the next level. We will take a methodical test, read, and react approach to this initiative. Like others we have embarked on, we will anchor our go-forward rollout decisions utilizing fact-based rigor. We anticipate using these learnings to inform the new CTX, which stands for Citi Trends Experience, and we will plan on rolling out CTX in 2022. I am so very excited because this initiative will truly bring to life, in more compelling ways than ever before, our exclusive trends, sought-after brands, and head-to-toe looks, combined with a renewed focus on what we call customer care, or enhanced customer service in our stores. I look forward to updating you on our learnings and progress on future calls. Now for an update on our second strategic initiative, optimizing our product mix.
This is an area that is really starting to hum, yet it's still in the early innings. Our teams are embracing the concept of operating within the construct of six cities or categories, and each lead buyer is assuming the role of mayor of their respective city, with responsibility for bringing that city to life. Within each city, there are multiple zip codes that keep our cities vibrant and fresh. For the first quarter, although our performance was exceptional across the board, we were particularly pleased with the continued strength of our women's and men's apparel cities, coupled with outsized growth in our home lifestyle city. The quality of our assortment is stronger than ever before and gets better and better every quarter. We are uniquely qualified to meet the needs of under resourced African American and Latinx families.
Fashion and trends matter so much to our heroes, our customers, and I can assure you that our dedicated vendor and supplier ecosystem is delivering at a very high level to ensure we execute the right tie-dye, the right bold graphic, the right all-over pattern, and perhaps most importantly, determining the right time to pivot to the next trend. My favorite example of trend evolution is found in our men's city, of which I'm a shopper. Early in the year, it was all about the paint splatter as an exclusive treatment on tops and bottoms, and as the quarter progressed, it became more about a paint smear, and then it became rhinestones and patching. The attention to these small but important details is what makes a trend brand a great trend brand.
We're so excited to deliver the trends in Citi Trends, filled with freshness and excitement for our customers, resulting in improved inventory turns and healthy gross margins. Moving to our third strategic focus, reinvesting in our infrastructure. It's all about taking a strategic approach to reinvesting free cash flow from our strong and consistent operational results to make systems and infrastructure improvements across our buy, move, and sell pillars of our operation. I will first focus on the move, or the supply chain pillar, of our operations. With our outsized performance, we have candidly run into some bottlenecks getting plenty of available products through our DCs and into our stores fast enough to meet consumer demand. We quickly evaluated the situation and have engaged external partners and amped up our dropship capabilities to meaningfully expand our ability to move goods to stores.
We are also actively reimagining our move work processes, sparked in part by current labor and freight cost headwinds that you've all heard from across our and other industries. These macro headwinds are similar in some ways to those we experienced throughout the pandemic, as they have forced us to take a hard look at how we currently operate and how we find new ways to operate more effectively and efficiently. Our culture is built on the premise of agility and working not only hard but smart. Let me assure you, we are in the midst of attacking these opportunities head-on. Investment in our buy and sell pillars continues as well. In buying, power users of our cloud-based systems are emerging, giving us confidence that applying data and analytics to our inventory planning, buying, and allocation decisions will reap many successes down the road.
In sale, in addition to new store growth, our teams are getting traction around using cloud-based workflow tools, as well as successfully rolling out a new POS system that will speed up checkout and eventually enable customer data capture. Lastly, our fourth strategic focus, making a difference within the communities we serve. As I mentioned on our last call, our board of directors formed a corporate social responsibility committee. The committee is overseeing our initiatives around ESG and social responsibilities. Anchored by our Citi Cares Council, our future efforts will not only make Citi Trends a better company, but will also help serve our melting pot of diverse employees and loyal customers. Furthermore, we believe that a diverse and inclusive team is critical to our success. We strive to foster an intentionally inclusive, diverse, and productive working environment where our employees are valued and respected.
We continue to focus on attracting, developing, and retaining team members that reflect the diverse communities we serve. I am proud to say that nearly 80% of our employees are African American or Latinx, and 83% of our employees are female, and that more than 90% of our store management positions are filled by women. Along these lines, as we announced today in our press release, I have pledged on behalf of Citi Trends to advance diversity and inclusion within the workplace by signing the CEO Action for Diversity and Inclusion pledge, joining many other CEOs. Joining this group will help us accelerate our continued dialogue on these matters. Now, I'd like to turn the call over to Pam Edwards, our CFO, to discuss the first quarter results and our thoughts around the balance of fiscal 2021 in greater detail. Pam?
Pam Edwards (CFO)
Thank you, David.
As mentioned, we are very pleased with our first quarter results and strong start to the year, building on our momentum from last year. In addition, we are well on our way to achieving our three-year strategic plan goals. Before reviewing our results, I just want to echo David's comment in expressing sincere appreciation to our incredible teams. We delivered record results in the first quarter and could not have done so without the hard work and dedication of our associates. Turning to a review of our results, first, I would like to remind you that for comparison purposes, the first quarter 2020 was significantly impacted by the COVID-19 pandemic, which caused the temporary closure of our stores beginning March 20, 2020. Therefore, during today's discussion, for certain line items, I will review our performance versus the first quarter of 2019, which we view as a more comparable period.
Total sales in the first quarter were $285 million, an increase of 39.2% compared to 2019. Comp sales versus 2019 grew 35%. Growth in the quarter was driven primarily by a healthy increase in average basket size. Sales were strongest in March and April, which benefited from the earlier Easter, gradual tax refund distributions, relaxation of pandemic-related restrictions, and government stimulus payments. All categories saw double digit increases to 2019, with the exception of footwear, where we have strategically planned the business down. We achieved gross margin in the quarter of 42.6%, an increase of 1,530 basis points compared to 27.3% in the first quarter of 2020. Gross margin versus 2019 increased by 510 basis points. The increase in our gross margin rates continued to be primarily the result of strong full-price selling and fewer markdowns.
In addition, included in the first quarter margin result is a favorable shrink credit of $2 million. This is reflective of an inventory loss rate, which is trending lower than historical levels. Adjusting for this credit, our margin would have been 41.9%, or a 440 basis point increase compared to 2019. SG&A leveraged 1,930 basis points on the significant increase in sales versus 2020. Compared to 2019, SG&A dollars increased 23%, leveraging 365 basis points to 27.3% from 30.9%. Operating income of $39 million in the quarter was an increase of $67 million versus 2020, and the operating income rate was 13.7%. Compared to 2019, our operating income increased $30.3 million. Our net income was $30.9 million for the quarter, compared to a net loss of $20.9 million in the first quarter of 2020 and $7.8 million in 2019.
Earnings per diluted share was $3.23, compared to a loss of $2 per share in the first quarter of 2020 and compared to $0.65 in 2019 for an increase of 397%. Turning to the balance sheet, total inventories ended the quarter down 16.5%. Lastly, the company repurchased approximately 537,500 shares of its common stock at an aggregate cost of approximately $45.5 million in the quarter. Now, turning to our second quarter and fiscal 2021 outlook, we are encouraged by our fiscal 2021 second quarter-to-date sales performance, which is above our internal expectations. As we continue to look forward to the remainder of the fiscal year, we have tremendous optimism and are well on our way to achieving our strategic plan and achieving it earlier than our original plan suggested. Therefore, given our outstanding results to date, we are raising our full-year guidance.
Specifically, for full year 2021, we expect sales in the range of $970 million-$990 million, with earnings per share of $4.55-$4.75 versus our previous EPS guidance of $2.85-$3.05, or an increase in our guidance of 56%-60%. This updated guidance reflects great top-line momentum driven by structural improvements in our model, which help offset some of the freight and labor pressures impacting retail today. Similar to last year, there are dynamics that are still playing out, and we will continue to update our numbers accordingly. Lastly, as David will speak to shortly, we are exploring new capital allocation strategies specifically designed to accelerate our new store growth. As a result, we are pausing our share repurchase program after the completion of our current authorization in early June.
This will allow us to refocus our efforts in pursuing a more aggressive program of investing in our stores and our infrastructure. Now, I'll turn the call back over to David for closing comments. David?
David McEwen (CEO)
Thanks, Pam. This is another outstanding quarter for Citi Trends. Our transformative journey continues to position us for many years of profitable growth, and I am truly grateful for our employees, our customers, and our leadership team. We look forward to amplifying the Citi Trends brand and expanding our reach to many more underserved communities across the country. Looking to the rest of 2021 and beyond, we feel very good about our overall positioning as a differentiated specialty value brand catering to underserved African American Latinx communities.
As we continue to enhance the Citi Trends experience for our customers and execute against our strategic priorities, we are well ahead of our previously shared long-term plan, and we expect to exceed $1 billion in sales sooner than we originally expected. We are confident that our growth strategies and the advantages of our business model will continue to fuel market share gains and drive long-term sustainable growth. We will update you on future calls as new details emerge. Thanks for tuning in. We are now ready to take your questions.
Operator (participant)
Thank you. If you would like to register a question, please press the one followed by the four on your telephone. You will hear a three tone prompt to acknowledge your request. If your question has been answered and you would like to withdraw your registration, please press the one followed by the three.
Once again, to register a question, it is the 1 followed by the 4 on your telephone. One moment, please, for the first question. Our first question comes from Jeremy Hamlin with Craig-Hallum Capital Group. Please proceed.
Jeremy Hamlin (Senior Research Analyst)
Thanks, and congratulations on the terrific results. I wanted to start, David, by coming back actually to the last comment around the share repurchase program and accelerating store growth. You guys finished the quarter with over $130 million in cash, $14 a share based on our math roughly. In terms of thinking about we project you generating positive free cash flow. In terms of wrapping up that buyback program, does this suggest that you are on a path to accelerate your unit growth here, maybe beyond that mid-single-digit unit growth level?
It certainly seems like with average investment of only $350,000 per store, it seems like something that you clearly could do if you want to. Any color you can share around that?
David McEwen (CEO)
Sure, Jeremy. Thanks for tuning in. Nice to hear from you. No, you're really on the mark. For us, capital allocation is going to take on a broader definition in terms of how we best use our free cash flow generated by positive operations. At this point, we are looking at the advantageous real estate market that we see ahead of us. We're bullish on bringing this new CTX experience that I referenced in the call to more neighborhoods and towns around the country. We are very much in the throes of figuring out how do we best do that at the right pace, but certainly at a potentially quicker pace.
We will update you more as the months and quarters unfold, but you're on the mark. We are excited about accelerating store growth. I will add one more color commentary, which is we also want to start accelerating some of our infrastructure investments because in order to scale this business, as we've mentioned in prior talks and calls, we do need to invest in some systems and infrastructure needs within our buy, move, and sell pillars. That is also part of the conversation in terms of how we deploy our cash. Does that make sense?
Jeremy Hamlin (Senior Research Analyst)
Absolutely. Understood. Let me shift gears here and talk about a couple of the headwinds you noted, freight, and I think some labor shortage.
In terms of thinking about the impact of that, one, Pam, I wanted to get a sense for freight's impact in Q1, maybe the basis point impact on gross margin. Then two, can you give us a sense of the impact expected here Q2 and maybe second half of the year? Let's just start with that.
Pam Edwards (CFO)
Okay.
Thanks, Jeremy. Overall, freight for the first quarter was not as significant as we see that going for the rest of the year. For Q2 through Q4, for example, we think that freight is deleveraging about 170-190 basis points. That is for the balance of the year. First quarter was not as impactful because it really did not start towards the end of the quarter. That is going forward, we think, will impact the gross profit number.
The DC expense is all in our SG&A, and we believe that due to the incremental processing capacity as well as some of the 3PLs, it's going to negatively impact our SG&A rate by 20-30 basis points. As a reminder, all of that's included in our higher guidance that we've given. We've already incorporated that in our forecast.
Jeremy Hamlin (Senior Research Analyst)
Great. That's helpful. Ju st honing in a little more on the SG&A. In thinking about, as you called out, sales up 39% from 2019 levels, SG&A up 23% from 2019 levels, and store counts up 4%. In terms of thinking about the total dollars in SG&A, I wanted to get a sense for how much of that was coming from DC expense. I haven't backed into the math there on the implied 20-30 basis points.
Just in terms of thinking about the leverage here on the remarkable sales performance, how much of this is embedded corporate costs that are higher versus 2019 levels versus we had a huge sales lift and we needed more staffing at our stores and/or at our DCs? Can you break that down into components?
Pam Edwards (CFO)
Yeah. Just as a reminder, I'm comparing to 2019 so that you keep that in mind as well because 2020 comparisons aren't as comparable. When I look at the composition of the SG&A increase from a dollar perspective, so that's what we quoted in the script versus 2019, the majority of the increase was in stores, and that's primarily due to the sales increase. That's driving the leverage overall across the SG&A, just the pure increase in the first quarter of sales versus 2019, which was up $80 million.
I think that and some corporate overhead associated with equity and bonus round out the overall increase from a basis point standpoint. Appreciate your questions, Jeremy. Let's go on to the next caller.
Operator (participant)
Our next question comes from Chuck Grom with Gordon Haskett. Please proceed.
Chuck Grom (Md and Senior Analyst)
Hey, good morning. Thanks. If we look at the first quarter and compare it to 2019 like we're doing, your sales per store recovered nicely, up over 33%, which is 2x what you did in the fourth quarter. I guess I'm curious if you could help us understand why you think your business accelerated so much. As a follow-up, when we look ahead to the balance of the year and embedded in that $970-$990 million sales outlook, how we should think about the sales cadence throughout the year relative to 2019.
David McEwen (CEO)
Hey, Chuck.
David, thanks for calling in today. Good question. I'll take the first one and I'll pass it to Pam. I think the first one really I'll give you a couple of factors. I think most importantly, the quality of our assortment across our cities and the growth in particular of our home lifestyle center, home lifestyle city, which, as you know, is in the last couple of years a growth trajectory. That all contributed to some really nice lifts comparing 2021 to 2019. The team led by Lisa Powell, our head merchant, has really dialed into what our customers want, in particular on the trend side, delivering on the basics in a consistent manner, and then filling in with kind of everyday fashion. I think I'd give that a lot of credit.
I think the other thing is we're building brand awareness, and some of that's coming from the nature of what 2020 looked like, meaning we drew a lot of newbies into the fold during 2020. What we're hearing and seeing through some of our research is they're coming back, and there were folks who weren't in the fold, of course, in 2019. Lastly, this last comeback effect is almost equal to the newbie effect, and it's great to see. We're basically bringing people back in the fold who had trited in 2017 and 2018 even. They came back in 2020, and they've stayed in the franchise in 2021, again, helping provide that lift against 2019. I think I pointed towards product and customer attraction. If you don't mind, can you repeat your second question?
Chuck Grom (Md and Senior Analyst)
Yeah.
I'm just curious when we think about your guide for the full year, how we should think about the sales per store or top recovery, however you want to frame it, from Q2 through the second half?
David McEwen (CEO)
Good question. Thank you. Yeah. We see Q2 moderating a bit from our run rate that we experienced in Q1. I'd say that we're up against pretty good Q3 and Q4. I'll start with Q4. We're up against a 17% comp in Q4. We've got, I think, plans incorporated that kind of reflect going up against that. Our Q3 last year comp was a +6%, and as you know, was clouded by a strange and weird back-to-school season.
We think, if I were you, I'd think about it like Q3 is a little more upside than Q4, and that's kind of how we're flowing it both against 2020 and 2019.
Chuck Grom (Md and Senior Analyst)
Okay. Great. Thank you. My second question would just be on the gross margin performance, Pam, just relative to 2019, obviously way above 2019 levels. Do you think you can continue that momentum, i.e., basically better than 2019, even with that freight headwind that you just called out, the roughly 180 basis points, give or take?
Pam Edwards (CFO)
Yeah. I mean, our goal is to maintain in the high 30s, low 40s. Even with the freight, we're definitely looking to continue in the high 30s perspective. I think incorporate it.
Chuck Grom (Md and Senior Analyst)
If I could just have one bigger picture question. It sounds like you're ready to accelerate stores.
I'm curious, and you've hopefully disclosed this in the past, but just your current DC capacity today, how much can the system hold? You're talking about accelerating store growth, but it also comes with the cost. I'm just curious the capacity and how much you think you can actually grow within what you have today.
David McEwen (CEO)
It's a good question, Chuck. Thanks for asking. I couch that under our reinvesting in our infrastructure strategic initiative with a big focus on investing in our move capabilities. The short answer is we're good for two, three years, but then we really start to tax the system after that. We're in the middle of deploying some capital against improvements in both our own distribution centers. I'm confident that we'll put in the right infrastructure, physical plant kind of stuff, as well as some system improvements.
Yeah, we've divulged it in the past. We've got to get on that. Given our accelerated sales growth, it's even more important that we do so.
Chuck Grom (Md and Senior Analyst)
Great. Thank you.
David McEwen (CEO)
Thanks, Chuck.
Operator (participant)
As a reminder, to register for a question, please press the one followed by the four on your telephone. Our next question comes from Dana Telsey with Telsey Advisory Group. Please proceed with your question.
Dana Telsey (CEO and Chief Research Officer)
Good morning, everyone, and congratulations on the terrific results. As you think about the second quarter, and you mentioned that you're still above internal plan, how much of the improvement in the first quarter would you say came from stimulus, and was there anything regional to note about the performance? I have a follow-up.
David McEwen (CEO)
Hi, Dana.
Dana Telsey (CEO and Chief Research Officer)
Hi.
David McEwen (CEO)
Thanks for your kind words. Was your last word, did you say regional?
Dana Telsey (CEO and Chief Research Officer)
Yes, exactly.
David McEwen (CEO)
Right. Thank you. No, I appreciate that.
Overall, as you know, it's hard to break out the impact of everything that's going on in our business because we're going through such a transformation, even on the foundational kind of structural level. You layer on stimulus, you layer on a very different tax season that occurred this year, etc. It's tough to kind of gauge, but what I would tell you is the moneys that flowed into our customers' hands was definitely meaningful and made a difference in our momentum. It also, I think, changed the lives of a lot of our customers in the sense that some of them saved more than they used to, and some of them, I think, deployed their "open to buy" against things they really needed. In this case, they needed to buy bigger clothes for their kids.
Often when they came for their kids, they bought some stuff for themselves and so on. I think it's a combo of all the factors. In terms of looking forward, what we're most bullish about is the improvement in the product and this idea of new customer capture and last comebacks. Look, if we do our job and execute against what they want and need, I think we've got a nice bright future ahead of us. That's how we look at it. The stimulus, call it a one-time event, certainly helped a quarter and probably has some halo impact into future quarters. Far more important to us is just how much we've improved our product assortment. As you know, getting that right is the high majority of the battle. We're excited about that. From a regional perspective, not really.
I mean, more of the regionality might have been from weather. And as you know, we had some abnormally cold weeks mixed in with some now hot weeks that, frankly, is bringing back some of the business that we maybe kind of lost in the cold weeks. From an overall kind of macro Q1 perspective, all stores rose for us, just like all of our cities or categories rose. In particular, we saw markets worthy of noting that had lower awareness that grew phenomenally well. That gets back to that previous answer I gave. We're clearly growing brand awareness and expanding our customer base, which is a really nice thing to see in the underlying fundamentals of the business.
Dana Telsey (CEO and Chief Research Officer)
Yep. The $39 million that you'd previously talked about, CapEx, how does that adjust now?
When you're thinking of accelerating store growth, are you thinking about 50 stores this year? Do you have the labor and store managers to staff the stores given the growth ahead of you?
David McEwen (CEO)
Good question. Let me kind of sequence that out a little bit and make it super clear. This year, we really will not impact our CapEx spend much. We're going to open, as we've announced, at least 30 new stores this year, coupled with 20 or so remodels. A lot of that $39 million spend is going against some of our investments in our DCs and investments across our buy and sell pillars. Really, what we'll work on now, and we have not announced it because we're still in the middle of evaluating it, is what does 2022 and 2023 look like?
That gets to your question of store count and other investments we'll make in the business. We're not quite ready to announce that. In terms of the number, we also said over the course of 2021, 2022, and 2023 that we would open at least 100 new stores. That's the number that we're really studying, which gets back to my answer earlier in the Q&A here, where we're going to study that really intently and maximize the real estate opportunity. We're not quite ready to say what that 100 goes to, but we're definitely keen on understanding where we can take it and what represents the greatest opportunities, market by market and demographic by demographic based on our three buckets of types of stores. More to come on that.
Dana Telsey (CEO and Chief Research Officer)
Lastly, just on inventory, which I think was down around 16.5%-17%, where do you expect inventory to be as we go through the balance of the year? Any changes to how you're planning back to school, given that it'll be a more important back to school this year since kids will go back to school?
Pam Edwards (CFO)
Sure. From an inventory perspective, we think it's absolutely the right thing that we continue at the levels we are. I think getting fresh new trends in the business is important. Therefore, we want to continue to turn fast. It's just an important element of our overall strategy. Given that, we will meet the customer's demand.
We will monitor the forecast and make sure that we've got the right trends as well as the right levels of inventory in our stores in order to meet the sales demand overall that the customer is asking for. That is inclusive of expectations for back to school this year. Overall, I think, again, continue to manage the inventory at a reasonable level, but down to previous years.
Dana Telsey (CEO and Chief Research Officer)
Thank you.
David McEwen (CEO)
Thanks, Dana.
Operator (participant)
Our next question is from Jeremy Hamlin with Craig-Hallum Capital Group. Please proceed.
Jeremy Hamlin (Senior Research Analyst)
Thanks. Wanted to also just follow up on the remodels. One, can you give us a sense for the comp lift that you're seeing on the remodels? Again, given that you're looking at potentially higher unit growth, are you also thinking about potentially doing more aggressive remodels along the way?
I know you said that you're expecting 20 for this year, but is that also something where that could become 40 or 50 in 2022?
David McEwen (CEO)
Thanks, Jeremy. Yeah. Good question. Certainly a part of the formula of what we plan to execute against. On the remodel thus far this year, we're seeing pretty much what we expected, kind of mid-single digit lifts, edging up a little higher than mid here and there. That is what we've modeled across the three years that you're in the know on. The second thing what I would focus on is the rollout of our new experience, which I referred to as CTX. That kicks in in 2022, and your gut reaction is right.
If that works in the early innings of 2022, there's a high likelihood we would accelerate and hit some more stores in our fleet that would benefit from an enhanced experience. I think the key thing I'd leave with you is this idea of enhancing our experience is a tremendous opportunity for us as we seek to better understand what the customer expects from us, what they like from an adjacency and floor set layout perspective. All that matters, as you know, in our brick-and-mortar world. We're really digging in on that. Our two lab stores will inform that experience. Yeah. If it works, to your point, we'll start amping up the numbers of stores and get it.
Jeremy Hamlin (Senior Research Analyst)
Great. Thanks. Last one from me, and appreciate you taking the extra questions.
Just in terms of the promotional environment that you're seeing out there, it seems like your inventory is obviously very clean. I think across the inventory, inventory seems pretty clean. As we start getting into these reopening periods and people start lapping some tougher comps, what are you seeing out there from the competition? Do you feel like it's starting to get back to a more normalized promotional environment or still relatively benign, and therefore we should think product margins continue to be pretty strong here the rest of the year?
David McEwen (CEO)
Good question. Yeah. I think I'd probably direct you towards your words of clean inventory. For the Citi Trends environment, so to speak, we don't anticipate having to use promotional levers in any great stretch or any big difference versus prior year.
In fact, as you know, we've been trending quite a bit down in terms of having to use the markdown lever. Of course, it sits there, and we're able to use it strategically to exit goods that have reached their end of life. From a macro perspective, we don't see any promotional reliance popping up. I think competitively, I think it's getting back more and more to normal. As you know, in our space of everyday value, it's not really a lever that we need to use all that much. In our case, our competitive circle, if you will, is more limited perhaps than others, given where our stores sit and given the customers that we cater to.
I think for us, it's just kind of staying very focused on turning fast, buying smart, not getting over our skis, getting into a trend, getting out of a trend, moving on, and creating this freshness and newness factor. I think if we keep our eyes on that prize and not worry too much about the noise around us, I think it really bodes well to feed our specialty store like environment.
Jeremy Hamlin (Senior Research Analyst)
Thanks for taking the questions. Best of luck this year.
David McEwen (CEO)
Thank you so much.
Pam Edwards (CFO)
Thank you.
Operator (participant)
Our next question comes from Alex Silverman with AWM Investments. Please proceed.
Alex Silverman (Portfolio Manager)
Hi, good morning. Our questions were all asked and answered. Thank you.
David McEwen (CEO)
Thanks, Alex.
Pam Edwards (CFO)
Thank you.
Operator (participant)
Mr. McEwen, I am turned to call back to you for your closing remarks.
David McEwen (CEO)
Very good. Thanks, Silvana. Thanks, everybody, for tuning in and listening in. Great to hear from you.
Have a great summer. We'll see you at the next one. Take care. Stay safe and healthy.
Operator (participant)
That does conclude the conference call for today. We thank you for your participation and ask that you please disconnect your lines.