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Terry B. Osborne

About Terry B. Osborne

Independent director of Citizens Financial Services, Inc. (CZFS); age 71. Retired in 2020 as Executive Vice President and Chief Credit Officer of First Citizens Community Bank after beginning at the Bank in 1975; served as Secretary of the Company and Bank from 1983 to 2018. Director of the Company since 2024 and director of the Bank since 2018; nominated as a Class 2 director for a term expiring at the 2028 Annual Meeting .

Past Roles

OrganizationRoleTenureCommittees/Impact
First Citizens Community BankExecutive Vice President, Chief Credit Officer1991–2020Led lending and credit oversight; hands-on experience in lending, strategic planning, operations .
Citizens Financial Services, Inc. / First Citizens Community BankCorporate Secretary1983–2018Corporate governance and administration .
First Citizens Community BankEmployee1975–2020Broad institutional knowledge of FCCB and banking operations .

External Roles

OrganizationRoleTenureNotes
First Citizens Community Bank (subsidiary of CZFS)DirectorSince 2018Bank board service (non-public company) .

Board Governance

  • Independence: Independent under Nasdaq; Board notes independence for all directors except CEO Randall E. Black, Senior EVP David Z. Richards Jr., and former SEVP Mickey L. Jones .
  • Committee memberships:
    • Audit and Examination Committee member (not Chair). 2024 meetings: 6 .
    • Not listed on Compensation/Human Resource or Governance and Nominating Committees .
  • Audit Committee composition includes Osborne; routine private sessions with auditors and management; recommended inclusion of audited financials in Form 10-K .
  • Attendance: In 2024, the Board held 12 regular meetings; each director attended at least 83% of total Board and committee meetings; all 12 directors then serving attended the 2024 Annual Meeting .
  • Board leadership: Separate Chair (R. Joseph Landy) and CEO roles; Lead Independent Director (Rinaldo DePaola). Executive sessions: 4; independent directors met twice in 2024 .
  • Director stock ownership requirement: Greater of 3x prior year cash retainer (using prior Dec 31 stock price) or 1,000 unencumbered shares .
  • Hedging/Clawback: Hedging prohibited for directors; clawback applies to executives upon accounting restatement (scope noted for covered executives) .

Fixed Compensation

Component (2024)AmountNotes
Fees earned or paid in cash$30,423Joined Board July 16, 2024; pro-rata annual retainer $17,838 vs standard $26,375; Board meeting fee $675 per meeting; committee meeting monthly fee $350; conference call $185; regional board meeting $225; committee chair retainer $2,400 applies to specified chairs (not Osborne) .
Stock awards (fully vested common stock)$9,209160 shares granted in 2024 under the 2016 Equity Incentive Plan; fully vested upon grant; aggregate grant date fair value .
All other compensation$229Life insurance benefit and holiday gifts; active director life insurance benefit $100,000 (reduced to $65,000 at age 70 for active directors) .
Total$39,861Sum of 2024 director compensation .

Director stock awards are purchased quarterly per a Board-approved schedule (Mar 15, Jun 15, Sep 15, Dec 15 using 30-day VWAP); Osborne’s 2024 awards are fully vested stock under the 2016 Plan .

Performance Compensation

Performance FeatureDisclosureTerms
Bonus/Annual incentive (Director)None disclosedCZFS does not disclose performance-based bonuses for non-employee directors; director equity grants are fully vested time-based stock awards .
Options / PSUs tied to metricsNone disclosedNo stock options outstanding for named executives at 12/31/2024; director grants disclosed as fully vested stock, not performance-based units .

Other Directorships & Interlocks

CompanyTypeRoleInterlock/Conflict Notes
None disclosedProxy does not list other public company directorships for Osborne .

Expertise & Qualifications

  • Extensive credit and lending expertise; strategic planning and daily operations experience from decades at FCCB; positions him well to serve as a director .
  • Audit Committee service, with Board-designated financial sophistication designee on Audit Committee being Roger Graham; Board believes all Audit Committee members have sufficient financial/auditing knowledge .

Equity Ownership

MetricValueNotes
Total beneficial ownership12,675 sharesJointly with spouse .
Ownership % of class<1%Asterisk denotes less than 1% .
Shares pledged as collateral3,477 sharesPledged on a loan (risk indicator) .
Unencumbered shares (calculated)9,19812,675 − 3,477; calculated from disclosed figures .
Ownership guideline≥3× cash retainer or ≥1,000 unencumbered sharesDirector guideline; compliance assessed by Board; unencumbered shares threshold stated explicitly .
Hedging policyProhibitedNo officer, employee, or director may engage in hedging CZFS stock .

Governance Assessment

  • Strengths
    • Independence affirmed under Nasdaq; deep institutional credit expertise; Audit Committee participation enhances oversight of financial reporting and internal controls .
    • Engagement: ≥83% attendance; presence at Annual Meeting; Board maintains robust evaluation (annual third-party BoardEvals process) and executive sessions .
    • Ownership alignment: substantial share ownership; director stock ownership requirement in place; hedging prohibited .
  • Potential Conflicts / Red Flags
    • Shares pledged (3,477) as collateral—pledging is a common investor concern due to forced-sale risk; monitor for changes or increases in pledged amounts .
    • Related-party exposure (director/officer loans): Board independence determinations considered loans/lines of credit to certain directors including Osborne; policy requires advance Board approval above thresholds ($300,000 aggregate for directors), and loans must be on market terms .
    • Prior executive role at the Bank (Chief Credit Officer) creates familiarity advantages but warrants ongoing independence vigilance; Board affirms independence .

No Section 16 reporting exceptions were noted for Osborne; the Company stated directors complied with beneficial ownership reporting in 2024, with one late filing attributed to Chair R. Joseph Landy (not Osborne) .